Cisco Engineer

Location: Remote 

Contract Duration: 6 months

Contract details: B2B/ PFA or SRL

Role Overview

We are looking for an experienced Cisco Collaboration Engineer to support the transition from Cisco telephony to Microsoft Teams across the customers commercial sites.
The role focuses on analyzing, cleaning up, and consolidating existing Cisco environments, while preparing the organization for a Microsoft Teams-based telephony setup.

The assignment takes place in a hybrid environment, where Cisco remains critical for manufacturing and laboratory sites, while being phased out across commercial locations.
This role can be performed fully remotely.

Context & Objectives

The customer is transitioning its telephony landscape with the following objectives:

• Phase out Cisco licenses across commercial sites

• Remove physical desk phones

• Clean up and streamline telephony configurations

• Prepare commercial locations for Microsoft Teams telephony

Current Environment

The organization currently operates in two parallel environments:

• Commercial sites – migrating from Cisco to Microsoft Teams

• Manufacturing & laboratory environments – still fully dependent on Cisco telephony

As a result, Cisco must be maintained for production environments, while being gradually decommissioned elsewhere.

Key Focus of the Role

The primary focus of this assignment is Cisco-related work, including:

• Environment analysis

• Cleanup and consolidation

• Migration readiness

All activities are performed within the broader context of the organizations transition toward Microsoft Teams.

Responsibilities

• Analyze existing Cisco telephony infrastructure across commercial sites

• Identify and remove unused or redundant Cisco configurations, licenses, and endpoints

• Support the cleanup and consolidation of Cisco environments

• Prepare commercial sites for migration to Microsoft Teams

• Assist with the removal of physical phones and phasing out Cisco licenses

• Ensure Cisco telephony remains stable and operational for manufacturing and laboratory environments

• Collaborate with internal IT teams and stakeholders throughout the transition

• Document configurations, findings, and migration readiness

Required Skills & Experience

• Strong hands-on experience with Cisco Collaboration / Cisco Telephony

  • CUCM and related Cisco voice technologies

• Proven experience in telephony cleanup, consolidation, or migration projects

• Experience working in hybrid or parallel telephony environments

• Strong analytical skills and ability to simplify complex infrastructures

• Good documentation and communication skills

• Fluent English, written and spoken

Nice to Have

• Experience with Microsoft Teams Phone / Teams telephony

• Previous involvement in Cisco-to-Teams migration projects

• Experience in enterprise, multi-site, or global environments

• Exposure to manufacturing or regulated environments