Cisco Unified Communication Engineer with German

2nd Line Operations of PBX and Messaging in a multi-vendor environment with a focus on administration and maintenance of Cisco Unified Communications Manager including 3rd-party applications. With these activities you will have a great impact on our business: Integrate new systems into the VF monitoring systems (incl. documentation). Manage and maintain the Cisco Unified Communications Manager (CUCM) incl. third-party systems with the support of our Managed Service Partner Manage work orders (Ticket System) from customers or 1st level directed to our managed service partner (incl. SLA monitoring/reporting). Support our Managed Service Partner if queries and problems arise that lie within the VF Network Several years of experience managing CUCM and related systems Experience with network technologies and protocols (e.g., SIP, H 323, TCP/IP, SNMP) Experience with Operating Systems: Microsoft Systems, Linux, Cisco IOS, VM Ware ESXi, VM Ware vCenter German and English (spoken and written) 1-3 years of experience as UC Engineer Cisco HyperFlex/Intersight Certifications such as CCNA or CCNP certification are a plus