Collections Officer with German

Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the ever-changing landscape of the business environment.

Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.

Building long-term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.

Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.

Responsabilities:

• Identifying and collecting payments for outstanding invoices

• Managing the client portfolio regarding agreed credit limits and credit lines

• Entering notes on payment agreements and follow-up actions

• Recording disputes regarding invoices

• Ensure that all collection activities are carried out in accordance with the company's internal policies and applicable legislation.

Qualifications:

• Fluent German and English is essential

• Prior collections/customer contact experience

• Experience working with a large, global finance team or BPO firm is an advantage

• Strong relationship management skills and ability to influence decision-making among senior stakeholders within a matrixed environment

• Strong analytical thinking

• Highly motivated and detail-oriented with an ability to take ownership and multi-task

• Proven success in collaborating with external clients as partners

• Excellent communication skills with the ability to challenge & collaborate

• Demonstrated ability to work effectively both independently and as a part of a team

• Excellent Google suite & MS Office skills