Credit and Collections Specialist

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Job Description - Credit and Collections Specialist

Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise: recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the ever-changing landscape of the business environment.

Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.

Building long-term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.

Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.



Position Description

  • The Credit and Collections Specialist position is a role part of Order to Cash (O2C) team within the Finance Operations Department.
  • You will be responsible for the whole credit risk cycle of the client portfolio and contribute to the client acceptance and reviews process. This is to safeguard a profitable portfolio and a healthy working capital.
  • The portfolio of customers is internationally oriented and involves services to provide to all the  group companies. In this case you will be responsible for the portfolio of our Freight forwarding business.

Specific tasks and responsibilities

  • Responsible for the full credit risk cycle for the assigned portfolio (approval, prevention, early collections, repayment agreements)
  • Help implement credit regulations within the company
  • Improve the disputes solving process and actively contribute to any other changes and automation of the Order to Cash process across the group companies
  • Training of new employees and colleagues from other offices in the topic of credits, especially with the sales and commercial Department
  • Setup and execution of reconciliations with customers and intercompany
  • Create and update business partners in SAP, controlling credit limits and compliance with internal processes
  • Setup of reporting to management (ad-hoc)

Knowledge and Skills

  • Can perform analysis and reconciliations either using Excel or Business Intelligence tools
  • Previous experience with SAP is valued
  • Knowledge of the business processes and best working practices in Supply Chain and credit control
  • Good negotiations skills
  • Accounting knowledge, specifically concerning banks booking and invoicing is required
  • Accurate
  • Strong organization skills with ability to prioritize multiple competing activities
  • Ability to integrate in existing team and work as part of the team

Education and Experience

  • Bachelor degree or professional education in the areas of finance or business economics
  • 1 to 2 years of experience in this or similar positions
  • Ability to work effectively in commercial environment, representing the finance function
  • Familiar with process improvement initiatives and project work
  • Experience with complex customer portfolios spread through different legal entities, sales organizations, is preferred.
  • Fluency in English both verbally and writing is mandatory due to the international working environment. Knowledge of other languages such as French, Spanish, German, Norwegian or Icelandic are a plus.
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