Customer Service (INGM02)

Backoffice Shipping Coordinator 
Sibiu | Romania | Full Time 

Essence in motion to build the future of mobility 

For 75 years, Antolin has been a trusted partner to the world’s leading automotive manufacturers. As a global leader in interior design and advanced manufacturing, we develop innovative solutions across instrument panels, door panels, cockpits, headliners, lighting and smart interior systems. Our products enhance almost 700 vehicle models currently on the road. 

With more than 136 plants and offices across North and South America, Africa, Europe, Asia and with a team of 20,000 colleagues we combine global scale with local expertise to deliver outstanding value, quality, and innovation for our customers. 

 
Your Mission  

Ensures the efficient coordination of the Shipping Backoffice team, guaranteeing compliance with delivery deadlines, customer requirements, legal standards, and internal procedures. 

 
Key Responsibilities 

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  Coordinates the activity of the Shipping Backoffice team and ensures compliance with delivery deadlines and internal procedures. 

  
  

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  Checks the correctness of packaging and ensures it meets customer requirements and internal standards. 

  
  

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  Oversees the preparation and verification of transport documentation (CMR, Delivery Note, Packing List, Dispatch Note, Commercial Invoice), as well as the accurate recording of data in the ERP system. 

  
  

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  Analyzes discrepancies reported by the team and approves corrective solutions. 

  
  

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  Monitors truck loading rates, compliance with time windows, and loading bay occupancy. 

  
  

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  Supervises the accurate entry of data and documents into customer and third-party (B2B) portals, including packaging-related information. 

  
  

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  Ensures legal and fiscal compliance by verifying the timely declaration of deliveries in the UIT system. 

  
  

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  Coordinates collaboration with factory teams for the prioritization of special orders and urgent situations (e.g., backlog/claims). 

  
  

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  Analyzes weekly/monthly performance indicator reports and forwards them to management. 

  
  

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  Coordinates troubleshooting in case of issues arising during loading or delivery. 

  
  

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  Reviews and approves packing instructions prepared by the team, ensuring their update in line with customer requirements. 

  
  

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  Coordinates the team’s participation in annual inventories and related reporting activities 

  
  

 
What You’ll Bring 

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  University degree, preferably in Economics, Logistics, or Engineering 

  
  

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  Speaks English at an advanced level 

  
  

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  Proficient in Excel 

  
  

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  Minimum 2 years of experience in logistics/transport, including at least 1 year in a team coordination role or similar activities 

  
  

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  Experience working with ERP systems (SAP or equivalent), B2B portals, and transport documentation 

  
  

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  Team coordination and development skills, with a focus on motivation and constructive feedback 

  
  

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  Open minded, good communicator, proactive and energetic 

  
  

Why Join Us? 
At Antolin, we are more than a company — we are a community with a proud heritage. As a family owned business, we have grown over 75 years while staying true to our values: Family Spirit, Responsibility and Sustainability, Evolution and Innovation, Talent and Commitment. 

Here, you won’t just support projects — you will help shape the future of mobility. Your role will influence how millions of people experience their vehicles, supporting world class OEMs and driving the development of smarter, more sustainable interiors. 

What makes Antolin different 
• Invests in people for the long term, offering stability and genuine career progression 
• Values relationships with colleagues, customers, and the communities we serve 
• Encourages every voice to be heard, and every contribution to make a difference 
• Combines the agility of a family company with the scale of a global leader 
 
Ready to make an impact? 
 
DREAM. DARE. DO. 

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. Please let us know if you require any adjustments to support your application.