Customer Support Specialist Based in Romania

We Are Hiring: Customer Support Specialist (Croatian Speaker)
Location: Romania

We are seeking a dedicated and skilled Customer Support Specialist who is fluent in Croatian to join our international team in Romania. If you are passionate about customer service, thrive in a fast-paced environment, and have a solutions-driven mindset, we would love to hear from you.

Key Responsibilities:

• Provide exceptional customer support in Croatian through various channels (phone, email, chat).
• Resolve customer inquiries efficiently, ensuring high customer satisfaction.
• Maintain accurate records of interactions, including queries and resolutions.
• Collaborate with internal teams to address and resolve complex issues.
• Contribute to achieving team goals and performance metrics.

Required Skills & Qualifications:

• Fluency in Croatian (both spoken and written) is essential.
• Proficiency in English (for internal communication).
• Strong problem-solving skills and attention to detail.
• Excellent communication skills, with a customer-first attitude.
• Ability to work independently and as part of a team.
• Previous customer support experience is preferred, but not mandatory.

What We Offer:

• Competitive Salary and comprehensive benefits package.
• Performance Bonuses to reward your hard work.
• Meal Allowance to ensure you're well-nourished throughout your workday.
• Comprehensive Medical Subscription for your peace of mind.
• Accommodation Assistance to help you settle comfortably in Romania.
• Travel Support for relocation and commuting.
• Career Development Opportunities in a dynamic, growing company.

Why Romania?

Join a vibrant and diverse country known for its rich history, welcoming people, and affordable living. Romania offers a perfect blend of modern amenities, beautiful landscapes, and a high quality of life.