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Customer Support Specialist Based in Romania

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Job Description - Customer Support Specialist Based in Romania

We Are Hiring: Customer Support Specialist (Croatian Speaker)
Location: Romania

We are seeking a dedicated and skilled Customer Support Specialist who is fluent in Croatian to join our international team in Romania. If you are passionate about customer service, thrive in a fast-paced environment, and have a solutions-driven mindset, we would love to hear from you.

Key Responsibilities:

  • Provide exceptional customer support in Croatian through various channels (phone, email, chat).
  • Resolve customer inquiries efficiently, ensuring high customer satisfaction.
  • Maintain accurate records of interactions, including queries and resolutions.
  • Collaborate with internal teams to address and resolve complex issues.
  • Contribute to achieving team goals and performance metrics.

Required Skills & Qualifications:

  • Fluency in Croatian (both spoken and written) is essential.
  • Proficiency in English (for internal communication).
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills, with a customer-first attitude.
  • Ability to work independently and as part of a team.
  • Previous customer support experience is preferred, but not mandatory.

What We Offer:

  • Competitive Salary and comprehensive benefits package.
  • Performance Bonuses to reward your hard work.
  • Meal Allowance to ensure you're well-nourished throughout your workday.
  • Comprehensive Medical Subscription for your peace of mind.
  • Accommodation Assistance to help you settle comfortably in Romania.
  • Travel Support for relocation and commuting.
  • Career Development Opportunities in a dynamic, growing company.

Why Romania?

Join a vibrant and diverse country known for its rich history, welcoming people, and affordable living. Romania offers a perfect blend of modern amenities, beautiful landscapes, and a high quality of life.

Original job Customer Support Specialist Based in Romania posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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