Data Center Architect - Technical Writer

Engagement: Freelance / Contract 6 months/ SRL or PFA

Location: Remote (RO)

Role Overview

We are looking for a highly skilled and motivated Data Center Architect – Technical Writer to support the design, modernization, and governance of our Data Center Infrastructure.
In this hybrid role, you will contribute both as a Data Center Architecture specialist—defining lifecycle processes, implementing governance models, and supporting global adoption—and as a Technical Writer, ensuring clear, consistent, and high-quality documentation across the team.

This position is part of SAPs Data Center Architecture and Infrastructure Management team and requires strong technical expertise, process-driven thinking, excellent communication skills, and the ability to collaborate within a globally distributed environment.

Key Responsibilities

Data Center Architecture & Lifecycle Management

• Develop and implement lifecycle processes for data center infrastructure components—including cabling—within SAPs Data Center Infrastructure Management (DCIM) platform and other enterprise tools.

• Define end-to-end lifecycle processes for cabling and other data center infrastructure components.

• Establish and implement governance models to ensure consistent process execution and compliance.

• Collaborate with global teams to support adoption of new processes, tools, and standards.

• Create and deliver training materials and conduct workshops for regional operations teams.

• Monitor compliance with lifecycle processes and drive continuous improvement initiatives.

Technical Writing & Documentation

• Create and maintain comprehensive technical documentation for lifecycle processes, cabling standards, operational procedures, and infrastructure guidelines.

• Develop user manuals, Standard Operating Procedures (SOPs), and process flow diagrams.

• Ensure documentation adheres to SAP documentation standards and industry best practices.

• Collaborate with subject matter experts to translate complex technical concepts into clear, structured, and user-friendly content.

• Maintain version control and ensure documentation is updated as processes evolve or tools change.

Required Expertise & Experience

• Strong, demonstrable technical writing skills with experience creating clear and structured documentation.

• Proven track record as a Data Center Architect or similar role, with a focus on Data Center Infrastructure Management (DCIM).

• Experience with requirements gathering, process design, and process implementation in technical environments.

• Understanding of project management practices and ITIL frameworks.

• Proven ability to work collaboratively in globally distributed, multicultural teams.

• Relevant certifications (advantageous but not mandatory):

  • CNCDP

  • TIA-942C

  • ISO 22237

  • EN 50600

Soft Skills

• Strong analytical and problem-solving abilities.

• Excellent communication and stakeholder engagement skills.

• Ability to work independently and manage multiple parallel deliverables.

• High attention to detail, structure, and quality.