Job Description - Engineer 1st Line Operations_Fixed
Develop, test, and modify computer systems containing mobile and fixed telecom applications. Design and update customised software solutions for telecom operators. Implement new software functionalities and optimise system performance. Identify and resolve software and hardware deficiencies in GSM, UMTS, LTE, and 5G networks.Configure, integrate, and optimise network software parameters according to defined quality criteria. Test applications in controlled environments before production deployment. Perform emergency remediation through software or hardware reconfiguration using telecom programming methods. Investigate and resolve technical issues from Customer Operations or Service Desk, escalating when necessary. Conduct preventive checks using specialised software to identify and resolve latent deficiencies. Development and integration of customised telecom software solutions. Proficient in English (written and spoken) Strong understanding of operating systems, database systems, and telecom-specific applications. Basic technical knowledge of 2G, 3G, 4G, 5G, and networking principles. University degree in a technical field (e.g., Electronics, Telecommunications, Information Technology). If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
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