French-Speaking Customer Support Representative

French-Speaking Customer Support Representative:  Exciting Opportunity in Bucharest, Romania!

Are you a fluent French speaker passionate about delivering outstanding customer service? Join a leading global company in Bucharest, Romania, and become part of a dynamic, international team. Relocation support is provided to make your move to one of Europe's most vibrant and affordable cities seamless and exciting!

Position: Customer Support Representative
Location: Bucharest, Romania
Employment Type: Full-time
Compensation: Competitive base salary plus performance-based bonuses.  

What Youll Do:

• Provide exceptional support to French-speaking customers via phone, email, or chat, addressing inquiries and resolving issues with professionalism.
• Ensure high customer satisfaction by offering solution-oriented assistance and escalating complex cases when necessary.
• Maintain accurate records of customer interactions using company systems.
• Collaborate with team members and other departments to improve service quality and streamline processes.
• Stay informed about company products, services, and policies to deliver accurate information to customers.

What Were Looking For:

• Fluency in French (C1 level) and proficiency in English (B2 level), both verbal and written.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
• Basic proficiency in Microsoft Office (e.g., Excel, Word) or similar tools.
• Previous experience in customer support or a related field is a plus but not required.
• Willingness to relocate to Bucharest, Romania, and work in an office-based environment.

What We Offer:

• Competitive salary and performance-based bonuses based on your skills and experience.
• Relocation Support: Assistance with visa, flights, and accommodation for candidates moving from France or other EU countries.
• Comprehensive paid training to prepare you for success in the role.
• Private health insurance and public transportation benefits.
• Access to wellness programs or local leisure benefits (e.g., gym discounts).
• A welcoming, international, and inclusive workplace in the heart of Bucharest.
• Opportunities for career growth within a globally recognised company.

Why Bucharest?
Bucharest is a thriving, multicultural city known for its rich history, vibrant nightlife, and affordable cost of living. As a Customer Support Representative, youll enjoy a rewarding career while immersing yourself in Romania's dynamic and welcoming culture. Our relocation support ensures a smooth transition, allowing you to focus on your new journey. 

Interested candidates are invited to submit their resumes