German & English-Speaking Player Support Specialist

Cross Border Talents is hiring!
We are seeking a German & English-Speaking Player Support Specialist to join a global team on-site in Sofia, Bulgaria.
Important: Valid EU citizenship or legal authorization to work in the EU is required!
Languages Required: Fluent German and English
Location: Sofia, Bulgaria (On-site)
Schedule: Full-time, 24/7 shift-based (Monday–Sunday)
Competitive Compensation: High base salary with performance and tenure-based welcome bonuses
Relocation Package (International): Flight tickets to Sofia fully covered, 21 days of company-provided accommodation upon arrival, dedicated long-term housing assistance, and financial relocation support
Relocation Package (Internal): Travel to Sofia covered, 21 days of initial accommodation, housing assistance, and relocation support
Local Incentives: Additional fixed bonus schemes and flexible contract hour options available for local candidates
Professional Growth: Comprehensive, fully paid on-site training to support your onboarding and career development
Key Responsibilities:
Provide dedicated email support to deliver a high-quality user experience.
Resolve player queries efficiently and professionally in German and English.
Send your CV at [email protected]