Helpdesk Agent with English

What’s In It for You:

This is a good job for you if you want to develop a career in the Market Research field and work with diverse people.

What Can You Expect to Be Doing as a Helpdesk Agent with English:

• Call customers to support them in registering their accounts on online platforms and using certain devices;


• Maintain contact with customers during the market research studies in which they participate;


• Use a concise and polite way of addressing, respecting the point of view of each interlocutor;


• Introduce, validate, and process data in accordance with the established norms;


• Perform data control in order to identify and correct errors.

The Helpdesk Agent with English job might be a good fit for you if you have:

• Advanced English level;


• Advanced Microsoft Office Suite;


• Ability to understand the client's needs and actively listen;


• Analysis and synthesis skills;


• Night shift availability required.

What is in it for me?

• Flexible & Hybrid working


• Flexible Benefits platform (e.g.: 7Card, Kindergarten support and many more)


• Additional Vacation days (starting 25 days)


• Referral & Seniority bonus


• Gifts and events on festive days of the year


• Bookster  


• Employee Assistance Program


• Rewarding program


• Opportunities for professional growth


• Online Learning Platform


• Productive & collaborative atmosphere


• Social and environmental responsibility