Hospitality Officer

Job Description:

We are looking for a resourceful Hospitality Officer to handle the hospitality side of our esports events. You will be part of our existing hospitality crew and be responsible for booking the flights & hotels, arranging the local transportation, airport transfers, catering, and other relevant aspects.

Among other things, a Hospitality Officer should be ready to offer immediate assistance, to possess very good social skills, and to be a pleasant and helpful presence.

Responsibilities:

• 
  

  Suggest itineraries & book flights for players, talent, staff, guests

  
  


• 
  

  Create flights manifest and share the final itineraries, as well as other travel-related information with the relevant people/groups

  
  

• 
  

  Gathering player/talent/staff information or necessary documentation for hospitality purposes

  
  

• 
  

  Find suitable hotels for different events, in accordance with various criteria, negotiate contracts and book accommodation for players, staff, talent, etc. 

  
  


• 
  

  Create documents such as rooming lists, travel manifests, player guides, talent guides, guest lists, etc.

  
  


• 
  

  Event venue scouting based on various criteria such as region, capacity, event dates, size, etc.

  
  


• 
  

  Arrange & coordinate the local transportation and airport transfers for players, talent, staff, guests

  
  


• 
  

  Arrange catering services for different events, based on the number of people, dietary restrictions, budgets, etc.

  
  


• 
  

  After-party locations scouting and booking

  
  


• 
  

  Other duties as assigned

  
  

Requirements:

• 
  

  A positive and problem-solving attitude

  
  


• 
  

  Excellent verbal and written communications skills in English

  
  


• 
  

  High proficiency in using the Microsoft Office suite including Excel, PowerPoint, Word & Google Drive - Google Docs, Google Sheets, Google Forms

  
  


• 
  

  Flexibility to travel abroad for events and work varying hours, including nights or weekends.

  
  


• 
  

  Attention to details

  
  


• 
  

  Teamwork skills

  
  


• 
  

  Excellent communication and interpersonal skills

  
  


• 
  

  Excellent planning, organization and coordination skills

  
  


• 
  

  Passion for video games & esports is a plus