HR Assistant with French and English (On-site/Hybrid)

This role focuses on managing databases and records for client’s employees, as well as working alongside HR teams to provide assistance and support.

The HR Assistant with French and English is responsible for:

• Providing support to employees via email or chat and deliver suitable solutions in a timely manner;
• Managing end-to-end HR processes (hiring, onboarding, offboarding, terminations, resignations);
• Assisting with gathering information for leaves of absence, medical leave, paid/unpaid leave, maternity/paternity leave, etc.;
• Processing data entry or importing files into systems and reviewing information for accuracy;
• Providing support for the client's human resources department in matters related to personnel forms and archive/records;
• Providing support and assistance for management and clients on how to use Self -Service;
• Enhancing customer experience through optimization of processes and ad-hoc documentation and reporting;
• Working together with HR teams and third parties to ensure the accuracy of employee data/records and provide assistant and support, when needed.

The ideal candidate:

• Good knowledge of French and English (B2 upwards);
• Good knowledge of Microsoft Office (Word, Excel);
• Ability to meet deadlines;
• Good analytical skills;
• Positive attitude and solution-oriented thinking;
• Proactive, flexible and adaptable;
• Team-oriented.

Nice to have:

• Bachelor’s degree or certification in Human Resources would be a plus;
• Experience working in customer service would be an advantage.

Why