Human Resources Associate

The HR Associate acts as a first point of contact and support for managers and employees who require HR assistance with using or accessing HR programs and processes. The Associate is responsible for providing a timely and accurate responses or properly redirecting the inquiry, to help the employee resolve or address their need.

In this role you will:

• Respond to a wide variety of employees and managers HR-related enquiries via email, ticketing and telephone requests for HR services support.

• Provide high level administrative and systems related support.

• Participate in international projects and cross-functional initiatives.

• With minimal oversight, lead complex or large-scale HR Service Team tasks or projects, some of which may include global or cross-organization members and impacts.

• Be cognizant of Data Privacy, Data Management, Record Keeping.

• Responsible for maintaining accurate files and records in compliance with company and local country requirements.

• Generate complex reports. Track and report out on various requirements.

• Maintains and facilitates a high level of communication within the team, across HR as needed, and with colleagues in general.

You will have:

• Fluency in English as the company’s primary business language (verbal and written), any other additional European language is a plus.

• The ability to work effectively across departments and cultures.

• Working knowledge of the role HR plays in the overall HR processes.

• Very good written and oral communication and organizational skills.

• Appropriate HR work experience in an international environment is a plus.

• Experience utilising Workday advantageous. 

• Professional training or Bachelor’s Degree in an area of Human Resources or other equivalent discipline.