Influencer Campaign Project Manager

Job Title: Influencer Campaign Project Manager
Department: Campaign Operations
Reports To: Campaign Operations Lead
Location: Remote, CST
Compensation: $2000 - $2500

ABOUT DELTA BRANDS
Delta Brands is a TikTok Shop growth agency specializing in cold-start launches using JoinBrands creator campaigns. We combine creator psychology, performance content frameworks, and proprietary AI systems to turn unknown products into scalable revenue drivers.

This Role Is NOT For You If:

• You are not detail-oriented and thrive in chaotic, unorganized environments.
• You avoid difficult conversations and dont address issues proactively.
• You wait for others to solve problems rather than take ownership.
• You struggle with managing multiple moving parts and people in high-pressure environments.
• You believe that just sending reminders is the same as getting things done.

This Role IS For You If:

• You take pride in creating clear processes, managing execution, and driving results.
• You proactively spot challenges and take quick action to resolve them.
• Youre organized and thrive on managing numerous projects and workflows simultaneously.
• You excel at working with external partners (influencers) while balancing internal team needs.
• You are passionate about influencer marketing and love ensuring the success of creator campaigns.

What Success Looks Like:

In your first 90 days, you will:

• Manage and oversee influencer campaigns across multiple platforms.
• Ensure Campaign Success: Help deliver campaigns on time, on budget, and within compliance standards.
• Creator Satisfaction: Build strong, effective relationships with creators and resolve issues swiftly.
• Efficiency Improvement: Automate repetitive workflows and streamline processes for better team performance.
• Cross-Team Collaboration: Work with internal teams (content, marketing, support) to ensure smooth execution of campaigns.
• Metrics Tracking: Monitor and update campaign status, blockers, actions, and deadlines using Jira, CRMs, and other platforms.

Your Responsibilities:

1. Creator Onboarding & Relationship Management

• Recruitment: Identify and invite high-potential influencers, monitor recruitment stages (application, counteroffers, cancellations, etc.).
• Communication: Set up personalized communication for new and returning creators based on campaign progress, ensuring prompt and clear interactions.
• Incentives: Educate creators on purchasing procedures, TikTok Shop requirements, rebate structures, and commission details.
• Technical Support: Act as the primary point of contact for all creator inquiries, ensuring prompt resolution or escalation when necessary.

2. Content Review & Quality Control

• Screening: Perform a first-level check of all content submitted by influencers to ensure its free of obvious errors.
• Revisions & Feedback: Provide timely and constructive feedback for revisions and track those revisions using project management systems.
• Timely Delivery: Track the shipping and receipt of products, ensuring influencers receive everything they need to meet campaign deadlines.

3. Post-Publication Operations

• Compliance Checks: Ensure all published content adheres to platform guidelines and brand requirements, including product tagging and brand mentions.
• Correction Management: Handle post-publication corrections, liaising with creators and escalating issues that are not resolved in a timely manner.
• Content Archiving: Download and organize final content in shared folders for internal teams.
• Ad Integration: Submit "Spark Codes" for ad amplification, ensuring campaign content is optimized for reach.

4. Project Tracking & Process Improvement

• System Management: Maintain accurate records of all campaign-related tasks in Jira, CRM, and Creator Tracker.
• Workflow Automation: Identify opportunities to automate repetitive tasks, streamlining project workflows.
• Continuous Improvement: Actively identify process risks (e.g., late deliveries, non-compliance) and improve workflows to increase campaign success.

Requirements (Non-Negotiable):

• Experience: Proven track record in influencer campaign management, with hands-on experience in platforms such as TikTok, JoinBrands, or similar influencer marketplaces.
• Technical Proficiency: Strong understanding of TikToks Spark Ads, product tagging, and basic content management tools (Google Drive, Dropbox, etc.).
• Project Management: Experience using Jira or similar project management systems to track tasks and manage timelines.
• Communication: Excellent written communication skills, with a friendly but firm approach when engaging with creators.
• Problem-Solving Skills: Strong troubleshooting abilities, capable of resolving issues quickly to avoid campaign delays.

Mindset (This Matters More Than Your Resume):

• Ownership: You take full responsibility for campaign success and drive them to completion, no excuses.
• Detail-Oriented: You notice the small things others miss and work proactively to prevent issues.
• Team Player: You work well with cross-functional teams, ensuring smooth collaboration between internal and external stakeholders.
• Continuous Improvement: Youre always looking for ways to improve processes and automate mundane tasks to save time and improve efficiency.

Why Join Us?

• Compensation: Competitive salary based on experience.
• Work Flexibility: Remote position allowing you to work from anywhere, with flexible hours.
• Growth Opportunities: Be a part of a rapidly growing agency with room for career development.
• Team Culture: Work with like-minded, results-driven individuals who care about accountability and achieving excellence.

Application Process:

1- Submit Your Application: Send your resume and a cover letter detailing your relevant experience.
2- Assessment: If shortlisted, you'll complete a short assessment to showcase your skills in project management and campaign execution.
3- Interview: Successful candidates will go through 1-2 rounds of interviews, where well discuss their expertise in influencer campaign management and their problem-solving approach.

One Last Thing:

Were not looking for someone who just meets expectations. We want someone who can make a real impact, improve processes, and get results. If you are driven by performance, not just the daily grind, then this is the role for you.

Ready to make an impact? Apply now!