IoT Technical Support Engineer

You will help customer in their digital transformation journeys (aka Industrial IoT, Smart Factories, Smart City etc.) You will provide product and application support services to our IoT customers and Partners You will tackle multiple issues in parallel and solve complex technical issues. You must be comfortable in a technical environment and be able to discuss complex product behavior/features with customers and possess a demonstrated ability to analyze and solve problems. Objective, concise and customer facing communication skills Programming experience in at least one language: Java, JavaScript and/or other Web-related development technologies (HTML5, CSS, PHP, etc) Knowledge of Oracle, MSSQL, PostgreSQL RDBMS, or ANSI SQL; non-SQL DBs like InfluxDB, Cassandra A good understanding of IoT infrastructure, such as network communications, mobile equipment technology, cloud services, especially Microsoft Azure Cloud A sound understanding of web services development including use of a REST API An understanding of IoT hardware sensors, devices, machines, or industrial PLC's and their respective network communication protocols