• End-to-end coordination and delivery of IT infrastructure projects, ensuring alignment with agreed scope, timelines, budgets, technical requirements, and quality standards;
• Planning and monitoring project activities, milestones, dependencies, resource allocation, and budgets, ensuring effective execution and timely delivery of infrastructure initiatives;
• Acting as the single point of accountability for infrastructure projects, coordinating the contribution of internal departments, technical teams, external partners, and other relevant stakeholders;
• Coordinating infrastructure implementation, migration, upgrade, and modernization activities across data centers, servers, storage, virtualization, network infrastructure, and cloud environments, as applicable;
• Collaborating with Infrastructure, Network, Cloud, IT Operations, Cybersecurity, and Enterprise Architecture teams to define project requirements, assess technical dependencies, and ensure alignment with the overall IT infrastructure strategy;
• Managing relationships with external technology providers and implementation partners, monitoring contractual obligations, delivery commitments, SLAs, and agreed quality standards;
• Identifying and managing project risks, technical dependencies, operational constraints, and cross-functional blockers, proposing mitigation measures and escalating critical issues to management when required;
• Coordinating infrastructure changes and implementation activities in accordance with established change management procedures, ensuring appropriate testing, approvals, deployment planning, rollback procedures, and service continuity measures;
• Ensuring effective coordination between project teams and IT Operations for operational readiness, technical documentation, knowledge transfer, and formal handover of delivered infrastructure solutions;
• Monitoring project performance through relevant KPIs, budget tracking, milestone completion, risk indicators, and delivery status reports, ensuring transparency and timely escalation of deviations;
• Preparing and presenting project status updates, risks, issues, budget evolution, and delivery forecasts to management and relevant stakeholders, adapting reporting to the level of decision-making;
• Initiating and coordinating the review and update of project-related procedures, delivery processes, technical documentation, and governance practices in collaboration with the departments involved;
• Ensuring that infrastructure projects comply with internal IT policies, security requirements, architecture standards, operational procedures, and applicable regulatory requirements;
• Identifying opportunities to improve infrastructure project delivery, optimize resource utilization, reduce implementation risks, and increase operational efficiency;
• Coordinating project closure activities, documenting lessons learned, and ensuring that agreed deliverables and acceptance criteria have been met.