IT OPS Engineer

About Inetum

Inetum is a European leader in digital services. Inetum’s team of 27,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.4 billion euros in 2024.

For further information, please visit www.inetum.com

The IT OPS Engineer is primarily responsible for production throughout the project lifecycle. They are one of the main actors in ensuring production requirements are met and contribute to defining technical solutions while overseeing their implementation within APS. They guarantee the stability of both non-production and production environments. Their activities align with Agile and DevOps methodologies, ensuring the implementation of technical user stories and the management of the project backlog.

Responsibilities:

• Participation in Cloud Migration for Applications:
• Execute migrations for external Windows software (e.g., SAS, Qlik, BO) and DotNet applications to cloud in collaboration with the Infra Paris team managing the cloud solution.
• Contribute to defining migration standards for the cloud.
• Defining Technical Solutions:
• Promote the use of existing services to reduce costs and implementation times, incorporating APS requirements into the project backlog.
• Encourage reusable solutions if a new solution needs to be developed.
• Anticipate issues related to compliance, architectural standards, and cybersecurity for the chosen solutions.
• Implementation of Technical Solutions:
• Collaborate with APS stakeholders.
• Set up appropriate logging, monitoring, and alerting for solutions in production alongside the SRE team.
• Ensure production resources (environments, monitoring, performance) and infrastructure are ready to facilitate solution deployment.
• Acquire necessary application knowledge to identify issues (flows, security, network) and propose action plans.
• Provision all infrastructure, platforms, data flows, databases, middleware, certificates, and network connections required.
• Conduct technical tests (performance, recovery) before production deployment.
• Ensure documentation is in place before production deployment.
• Track and manage activities in the project backlog.
• Establish ICPlans/DRPs with application managers.
• Manage changes/problems within the application scope.
• Continuous Improvement:
• Demonstrate initiative and propose process improvements.
• Promote and share best practices.
• Transversal Competencies:
• Analytical skills to resolve production incidents effectively (legacy and cloud environments).

• Familiarity with operating systems (RHEL, Windows), application servers (Apache/Tomcat, Websphere, JBoss), and technical components (CFT, MQ Series, Oracle, PostgreSQL, MicroFocus, F5).
• Knowledge of industrialization/automation tools, including scheduling (Autosys) and application configuration/deployment tools (Jenkins, Git, Ansible Tower).
• Certification in the IBM Cloud ecosystem (e.g., Bronze certification).
• Experience in Java development and framework knowledge is a plus.
• Expertise in deploying Windows software (e.g., SAS, BO, Qlik).
• Expertise in cloud application deployment.
• Experience defining a complete technical solution architecture.
• Expertise in application migration to new infrastructure and cloud solutions.
• Expertise in analyzing technical incidents (Java logs, DB/middleware connection issues, firewall access problems).
• Expertise in performance issue analysis.
• Full proficiency in French.
• Good technical English (able to understand and interact in mission-related conversations).

Benefits:

• Full access to foreign language learning platform
• Personalized access to tech learning platforms
• Tailored workshops and trainings to sustain your growth
• Medical subscription
• Meal tickets
• Monthly budget to allocate on flexible benefit platform
• Access to 7 Card services
• Wellbeing activities and gatherings