Purpose of Position
The credit control team is part of Awin´s group finance team. Good credit management is essential to our organization’s healthy cash flow. Therefore, the Credit Controller team is responsible for managing our debtor accounts to ensure timely payment of outstanding invoices.
The Junior Collections Agent, or internally the Junior Credit Controller, conducts credit checks on new and existing customers, resolves problems in relation to invoice payments, and reconciles complex month-end accounts. Contacting our debtors in accordance with collection process, regular reporting on outstanding issues and highlighting potential debtor problems to our internal stakeholders and to our management is an essential part of your role.
Key Tasks
Proactively monitor and manage accounts receivable, ensuring prompt payment and minimizing overdue debtsProcessing dunning runs and conduct regular follow-ups with customers to resolve outstanding invoices and collect paymentsInvestigate and support resolution of any billing discrepancies or payment-related issues whilst working closely with the sales and accounts receivables teamsMaintain accurate records of customer interactions, payment status, and collection activities in our financial systemsCollaborate with internal stakeholders to improve credit control processes, identifying areas for enhancement and implementing efficient collection strategies
Skills & Expertise
Fluency in English is essential for this role, another language is a plusAt least 1 to 2 years ‘experience in credit control or accounts receivables in an international environmentExcellent communication and negotiation skills, with the ability to build rapport and influence customers effectivelyDetail-oriented with excellent analytical and problem-solving abilitiesProven experience in credit control, cash collection or similar role in an international business environmentAbility to work independently and prioritize tasks in a fast-paced environmentKnowledge of credit management principles, debt recovery processesFamiliarity with legal regulations and compliance related to credit controlProficiency in using the standard Microsoft office applications, Salesforce, financial software and ERP system (ideally Microsoft Dynamics D365); Power BI is a plus
Our Offer
Flexi-Week and Work-Life Balance: We prioritise your mental health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regionsMeal Vouchers: You will be supported with a certain net sum to spend it on a variety of lunches.Health & Wellbeing: The insurance covers several types of health, vision and / or dental treatments for you and for up to one additional family member.Remote Working Furniture Package: After 3 months of employment, you will be eligible for a furniture package, which should enable you to set up a proper workplace at your remote working locationAppreciation: Thank and reward colleagues by sending them a voucher through our peer-to-peer program. Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.
Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.
Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.
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