Key Account Manager with French

Our Mission Statement

Digital and human resources at the center of the sustainable development of our society.

In a world of continuous transformation, accelerated by technological developments and societal challenges, it is necessary to adapt in an ongoing, agile way to meet the challenges of the future.

About Inetum

Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.

For more information, visit: www.inetum.com.

• Manage and grow a portfolio of existing key accounts by building long-term, trust-based relationships
• Act as the primary point of contact for clients, understanding business challenges and identifying upsell/cross-sell opportunities for Inetum services
• Anticipate client needs and propose tailored solutions that support their digital transformation
• Actively monitor trends and developments in the IT market to support client strategies
• Collaborate with delivery and recruitment teams to ensure service quality and client satisfaction
• Ensure project profitability and client retention through regular follow-ups and business reviews
• Contribute to internal strategic planning based on client feedback and market insights
• Represent Inetum at industry events and through professional networks
• Achieve objectives related to account farming, growth, and profitability

• Minimum 3 years of experience in similar roles within IT consulting, focused on farming and client retention
• Proven ability to grow existing accounts through upselling/cross-selling while maintaining high customer satisfaction
• Experience managing C-level relationships and working in complex client environments
• Strong understanding of the IT market, software development methodologies, and technology ecosystems
• Familiar with RFI/RFP processes and service contract negotiations
• Customer-oriented approach with an entrepreneurial mindset
• Excellent interpersonal, communication, and negotiation skills
• English – professional level, French - B2 Level

Benefits:

• Full access to foreign language learning platform
• Personalized access to tech learning platforms
• Tailored workshops and trainings to sustain your growth
• Medical subscription
• Meal tickets
• Monthly budget to allocate on flexible benefit platform
• Access to 7 Card services
• Wellbeing activities and gatherings