Manager Unified Communications & Collaboration Engineer (with German)

Responsible for the design, implementation, and support of enterprise voice and collaboration solutions, focusing on Microsoft Teams, Audiocodes SBC (including OVOC), VoIP backbone, managed phones, and ATA devices. Ensures high availability, security, and optimal performance of unified communications services. Design, deploy, and maintain Microsoft Teams and voice solutions, including integration with Audiocodes SBCs and OVOC management. Manage and support the VoIP backbone, ensuring seamless connectivity between on-premises and cloud telephony systems. Provision, configure, and troubleshoot managed phones and ATA devices. Monitor system health, conduct root cause analysis, and resolve incidents. Collaborate with internal Teams and vendors. Maintain documentation and ensure compliance. Mentor junior team members. Proven experience with Microsoft Teams, Audiocodes SBCs (Mediant series), and OVOC. Strong understanding of VoIP backbone architecture, SIP trunking, and PSTN integration. Experience with managed phones and ATA devices. Excellent troubleshooting and communication skills. Microsoft Teams Administrator Associate (preferred) - Audiocodes Certified Professional (desirable) 7+ years in unified communications or voice engineering roles. Experience with enterprise-scale deployments and troubleshooting. Microsoft Teams (Phone system, Direct Routing) Audiocodes SBCs & OVOC VoIP backbone - managed phones & ATA devices - Scripting (PowerShell desirable)