Platform Specialist

Manage and implement complex product configurations across multiple systems based on solution design documents. Collaborate on the detailed design of product configurations and provide expert consulting for new initiatives. Create and maintain documentation including configuration reports, change requests, and design materials. Take end-to-end technical ownership of configurations across all relevant systems. Oversee the lifecycle of product configurations and coordinate with IT operations to monitor system utilisation. Configure control parameters for BSS and OSS systems to ensure stable and efficient operations. Provide second and third-level support for IT operations and other departments, including error and log analysis. Lead integration testing, user acceptance testing, and functional user testing activities. Strong knowledge of BSS and OSS systems. Proficient in relational databases, SQL, and XML. Familiar with scripting languages and UNIX environments. Previous experience in integration/configuration roles for CRM, ERP, marketing, or e-commerce systems. Capable of managing multiple complex configurations within an agile team environment. Understanding of the software development lifecycle and both structured and agile methodologies. Excellent communication, presentation, and stakeholder engagement skills. Committed to continuous learning and performance improvement. Organised, structured, and focused on priorities. Fluent in English.