Account Manager - Insurance

Coface is one of the leaders in trade credit insurance and business information products, helping around 50,000 customers build successful, growing and dynamic businesses all around the world.  

We offer our clients tailor-made risk management solutions based on our global data coverage and our in-depth risk assessment expertise.

Coface’s experience means we can provide high-quality, high-value data to our clients. Our business information services help them with their risk management and operational decision-making.

We are looking for a new colleague for the Account Manager position in Romania!

Your Role:

• Manage relations with Coface insured customers for insurance contracts signed.
• Specific tasks according to the calendar and portfolio segmentation: welcome visit, periodic visits and calls, renewal actions.
• Permanent support for the customer regarding the contract (explaining contract terms, explain the working procedure, represent the clients’ interests inside Coface).
• Keep close contact and establish personal relationship with the clients in order to assure the expected portfolio renewal rate.
• Propose and negotiate with the client the renewal offer taking into account the renewal rules in place, the clients request and the contract’s performance.
• Identify upsell and cross-sell possibilities related to the client’s business.
• Actively promote Coface innovations that could provide added-value for the client.
• Update the specific CRM applications.
• Provide reports and information regarding the portfolio managed.

Who You Are:

• Previous experience in a similar position of at least 3 years.
• University degree in Economics (ASE or similar).
• Knowledge in financial analysis, accounting, business acumen.
• Skills in organizing, planning, controlling, and negotiations.
• Ambitious, persistent, open-minded, analytical thinking, business vocabulary and great customer orientation.
• Empathy and responsiveness.
• Well-developed social skills, and excellent communication skills;
• Advanced English (written and spoken) - mandatory.
• Ability to write reports to summarize and clarify information.
• PC literate - MS Office, browsing, e-mail.
• Category B clean driving license.

• Career growth opportunity (both locally and internationally) in a global scale company: you will  gain knowledge in business information, risk management, finance, and operational decision-making.
• Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.
• Hybrid working mode available.
• Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets Bookster, Speexx.
• Learning opportunities: regular professional training and courses.
• Regular and interesting team building activities .