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Croatian Speaking Agent for Hospitality Industry -Relocation to Greece

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Job Description - Croatian Speaking Agent for Hospitality Industry -Relocation to Greece

Patrique Mercier Recruitment By Nellie is excited to offer a fantastic opportunity for a Croatian Speaking Agent to join the hospitality industry in Greece, with full relocation support. This role involves providing outstanding service to Croatian-speaking clients in the hospitality sector, helping to create excellent guest experiences.


Responsibilities

  • Deliver high-quality customer support to Croatian-speaking guests and clients via multiple communication channels.
  • Assist with booking and reservation inquiries, including cancellations and amendments.
  • Handle customer complaints and resolve issues promptly to ensure customer satisfaction.
  • Maintain up-to-date knowledge of hospitality services and offerings to provide accurate information.
  • Accurately document customer interactions and update internal systems in a timely manner.
  • Work collaboratively with team members and other departments to deliver seamless customer experiences.
  • Participate in ongoing training to enhance skills and service quality.
  • Fluent in Croatian and English, with excellent verbal and written communication skills.
  • Prior experience in customer service or hospitality is preferred.
  • Strong interpersonal and problem-solving skills.
  • Ability to work under pressure and handle multiple tasks effectively.
  • Good computer literacy and familiarity with CRM or booking systems.
  • Highly organized and detail-oriented with a customer-centric mindset.
  • Willingness to relocate and adapt to life in Greece.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • And more...
Original job Croatian Speaking Agent for Hospitality Industry -Relocation to Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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