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Romanian Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

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icon remote-alt Remote / Work from Home

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Job Description - Romanian Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation

Mercier Consultancy MD is excited to offer an exceptional opportunity for a Romanian Speaking Customer Service Agent for Booking.com, which includes paid relocation to the stunning destination of Greece. In this pivotal role, you will deliver outstanding support to Romanian-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.


Responsibilities

  • Respond to customer inquiries in Romanian via various communication channels, including phone, email, and live chat.
  • Assist clients with the booking process, modifications, and cancellations, ensuring all needs are met efficiently.
  • Troubleshoot and resolve issues related to reservations promptly, providing exceptional customer service.
  • Document customer interactions and feedback in the company’s CRM system for quality assurance and reporting.
  • Collaborate with internal teams to address more complex customer issues as needed.
  • Stay informed about company promotions, policies, and services to offer accurate information to customers.
  • Fluency in Romanian (both written and spoken), with English proficiency considered a plus.
  • Previous experience in customer service, particularly in the travel or hospitality industry.
  • Strong communication skills and a passion for helping customers.
  • Excellent problem-solving abilities with a focus on customer satisfaction.
  • Familiarity with CRM systems and online booking platforms is advantageous.
  • Willingness to relocate and adapt to a new culture and work environment in Greece.
  • Ability to work in a fast-paced environment while managing multiple tasks effectively.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. 2 Extra Salaries Per Year
  6. And Much More...
Original job Romanian Speaking CS Agent For Booking.com - Work In Greece - Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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