Logo-of-Mercier-Consultancy-Md-hiring-for-jobs-in-Romania-on-GrabJobs

Romanian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Romanian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

Mercier Consultancy MD is excited to offer an enticing opportunity for a Romanian Speaking Customer Service Agent to work in beautiful Bulgaria, with paid relocation support. In this role, you will provide exceptional customer service to our Romanian-speaking clients, helping them navigate inquiries and providing assistance for our products and services.


Responsibilities

  • Support Romanian-speaking customers via phone, email, and chat by addressing inquiries related to our services and products.
  • Deliver high-quality assistance and guidance, ensuring that all customer needs and concerns are met.
  • Resolve complaints and issues efficiently while maintaining customer satisfaction as a priority.
  • Accurately document customer interactions in the CRM system to facilitate effective communication and follow-up.
  • Collaborate with internal teams to improve service quality and enhance customer experience.
  • Stay updated on product offerings and relevant industry trends to provide informed support.
  • Fluency in Romanian (both written and spoken); proficiency in English is preferred.
  • Experience in customer service is desirable, particularly in a telecommunication or technology setting.
  • Strong communication and interpersonal skills with a commitment to excellent customer service.
  • Aptitude for problem-solving and a proactive approach to client needs.
  • Proficient in using CRM systems and basic computer applications.
  • Self-starter with the ability to work independently in a remote setting.
  • Willingness to relocate to Bulgaria with paid relocation support.
  • Competitive Salary
  • Monthly Performance Bonus
  • Monthly Accommodation Allowance
  • Fully Paid Relocation Package
  • Fully Paid Training
  • Private Gym
  • And Much More....
Original job Romanian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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