Russian Speaking Customer Service Advisor

YOUR DAILY AGENDA

• Build strong relationships with existing partners of the company;

• Supporting video business meetings with partners;

• Handles partner audits/assessments, working closely with our KYC and compliance departments;

• Training & coaching new and existing partners;

• Actively listen to our partners’ requests and provide daily support to new and existing partners via Email and Skype;

• Be the primary point of contact for partners requests;

• Collect, analyze data of the market and deliver progress reports.

Turning every partener into a Happy Partner!

YOU MUST HAVE

• Advanced/medium in Russian and fluent in English

• Advanced computer skills and ability to work with programs such as Microsoft Office, Google Drive etc.;

• Efficiency to be able to produce significant output with minimal waisted effort;

• Organization and planning skills in order to plan, organize, schedule and budget in an efficient, productive manner by focusing on key priorities;

• Intelligence, you demonstrate ability to quickly and proficiently understand and absorb new information;

• Attention to detail so you don’t let important details slip through the cracks or derail the project;

• Openness to feedback and ideas, you often solicit feedback and react calmly and proficiently to constructive feedback.

WE OFFER

• A unique opportunity to learn about a multi-billion-dollar industry from some of its bests;

• Competitive salary (in line with experience);

• Annual bonuses;

• Private premium medical insurance;

• Challenging tasks that help you to continuously develop your skills;

• LinkedIn Learning platform (Trainings, courses and seminars);

• Increasing the number of annual holiday based on seniority;

• Working in hybrid mode 

• Life lasting memories from creative team buildings;

• Stable work within an ever growing company in its field;

• Curious, open culture, with teams collaborating across the ocean;

• Last but by no means least… a fun place to work!