Sales Manager

Sales Manager

The SGB-SMIT Group is a specialized transformer manufacturer with roots in Europe and locations in Europe, Asia and the United States. The focus has always been on the claim of making an active contribution to a sustainable energy future with reliable transformer technology. SGB-SMIT Group transformers are used worldwide in key projects for the energy transition – for example in wind and solar power plants, industrial applications or in the energy infrastructure of urban agglomerations.

As an essential link in the electricity chain – between generation, transmission and distribution – the transformers of the SGB-SMIT Group ensure stable, efficient and secure energy flows. The product portfolio includes power transformers, distribution transformers, cast-resin transformers and special solutions for data centers, industry and e-mobility, among others. This diversity enables individual solutions for a wide range of requirements and applications.

With over 3,500 employees worldwide, SGB-SMIT Group stands for sustainability, quality and innovation. In close cooperation with energy suppliers, industrial customers and infrastructure operators, solutions are developed that are designed for long-term reliability, efficiency and sustainability.

What we offer 🏝️ :

At SGB-Electroalfa SRL, we are motivated by our mission to provide a stable and sustainable energy supply for our customers around the world. Our lean decision-making process keeps us closely connected to our employees and the successes of our company. We value personal relationships among colleagues, fostering a collaborative environment for our sustainable growth:

Our benefits:

• Transport reimbursement

• Meal tickets

• Retirement bonus

• Subscription to medical health services

• Employee birthday gift

• Holiday voucher

• 8 March bonus

• Company anniversary bonus

• Christmas package

• Christmas bonus

• Easter bonus

• Medical office within the Company

• Sport subscription

• Internal events

• Integration program

• Internal promovation

• Courses/ trainings

How you will create an impact 📈:

• Customer service: You are the first point of contact for our customers and deal with their concerns, questions and problems.

• Relationship management: You maintain and strengthen long-term customer relationships through regular contact and personal support.

• Problem solving: You identify and solve customer-related problems quickly and effectively to ensure customer satisfaction.

• Feedback management: You collect, analyze and use customer feedback to continuously improve our products and services.

• Consulting: You provide our customers with expert advice on our products and services and support them in making the best use of them.

• Reporting: You will produce regular reports on customer queries, complaints and solutions to keep management informed of current trends and developments.

• Teamwork: You will work closely with other departments to ensure that customer concerns are dealt with promptly and satisfactorily.

• Participation in projects to optimize processes and standards for sales

• Evaluation of order costing with error analysis

What are we looking for 🔎:

• Degree in business administration, electrical /mechanical engineering, marketing, communications or a comparable qualification.

• Several years of professional experience in customer care, customer service or customer relationship management (CRM).

• Experience in analyzing and using customer feedback to improve products and services

• Excellent problem solving skills and ability to find customer focused solutions.

• Good knowledge of ERP software and other relevant IT systems like MS-Office.

• Understanding of analyzing customer needs and developing appropriate actions to meet those needs.

• Seriously good command of written and spoken English.

If you value a dynamic, growing and intercultural environment and enjoy hands-on work, then become part of the SGB-SMIT Group and transform with us the future of energy. ⚡

We are looking forward to your application! ⚡

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