Key Responsibilities

Quality Leadership & Strategy

• Define and own the overall QA strategy across assigned products, ensuring alignment with business goals and customer needs.
• Drive an automation‑first approach and establish guidelines for build test, automation frameworks, tooling, and CI/CD integration.
• Be responsible for functional, integration, system, regression, and non‑functional testing activities with clear entry/exit criteria.
• Strengthen quality governance by implementing metrics, dashboards, and quality benchmarks that provide data‑driven insights into product health.

Automation & Technical Perfection

• Be responsible for the development, improvement, and maintenance of scalable UI and API automation suites (e.g., Playwright, Selenium, Postman, REST clients).
• Ensure automation coverage for critical workflows, optimize stability, and reduce execution time across pipelines.
• Guide teams in writing maintainable test code, improving test data strategies, and identifying root causes through structured problem-solving.

Risk Management & Quality Assurance

• Identify and assess quality risks early in the delivery lifecycle; ensure mitigation plans are in place.
• Establish processes to prevent repeat issues and strengthen test coverage in high‑risk areas.
• Provide reliable go/no‑go recommendations for releases through evidence‑based reporting and consistent quality standards.

Multi-functional Teamwork

• Partner with Product Managers, Engineering Managers, Architects, and DevOps to clarify requirements, prioritise defects, and resolve issues within SLAs.
• Support release readiness activities, production validation, and post-release monitoring.
• Facilitate defect triage, ensure timely closure of issues, and maintain strong alignment across teams.

Team Leadership & Development

• Lead, mentor, and coach Quality Engineers, promoting continuous learning, technical perfection, and shared ownership.
• Foster a collaborative, inclusive, and high‑performing team environment.
• Drive knowledge-sharing, uplift testing skills, and support career development for QA team members.

Process Improvement

• Continuously refine QA processes, tooling, and workflows for increased efficiency and effectiveness.
• Ensure test documentation, signoff, strategies, and results are clear, complete, and aligned with standards.
• Promote experimentation, adaptability, innovation and improvement culture within the QA organization.

Required Skills & Experience

• 7+ years in software quality engineering, with at least 3+ years in a QA leadership or management role.
• Strong hands‑on expertise in automation testing using JavaScript/TypeScript and frameworks such as Playwright, Selenium, or equivalent.
• Deep knowledge of testing methodologies: planning, strategy, build, implementation, reporting, and measurement.
• Experience working in Agile environments with strong quality ownership and risk assessment skills.
• Strong familiarity with CI/CD practices and tools (GitLab, Jenkins, Azure DevOps, etc.).
• Proven track record to lead QA for multi-tier, cloud-based (AWS/Azure) and enterprise-scale systems.
• Excellent communication, stakeholder management, and teamwork skills.
• Strong analytical skills, structured thinking, and attention to detail.
• Degree in Computer Science, Software Engineering, or equivalent experience.

Preferred / Bonus Skills

• Experience with performance engineering and non-functional testing.
• Familiarity with financial systems, market data, or regulated environments.
• Experience with public cloud platforms (AWS, Azure).
• Knowledge of Agile frameworks (Scrum, SAFe).
• Exposure to SDLC governance and enterprise testing standards.