Senior Scrum Master

We are searching for a Senior Scrum Master with a pragmatic view to be responsible for enabling high-performing product teams to deliver business value in a complex reinsurance IT-Business environment. 

Beyond facilitating Agile ceremonies, the role focuses on solving real delivery challenges, driving continuous improvement, supporting OKR adoption, and helping teams implement practical, fit-for-purpose standards that improve effectiveness without creating unnecessary bureaucracy. Everything, working together with Product Owners to enable and foster agile ways of working.

The ideal candidate combines strong Agile expertise with business acumen, a hands-on mindset, and the ability to influence across technology and business domains.
 

Key duties and responsibilities

•    Agile Leadership & Team Effectiveness
o    Coach and support multiple Agile teams including Product Owners, to achieve sustainable high performance.
o    Facilitate Agile ceremonies and ensure they create value rather than becoming administrative routines.
o    Foster a culture of accountability, transparency, collaboration, and continuous improvement.
o    Build psychologically safe environments where teams can challenge, experiment, and learn.
o    Serve as a mentor to Junior Scrum Masters and Agile practitioners.
o    Promote Agile adoption through influence, coaching, and practical examples rather than theoretical enforcement.
o    Act as a change agent helping the organization improve delivery effectiveness.
o    Facilitate workshops, training sessions, and ceremonies to strengthen Agile adoption.

•    Pragmatic Agile Transformation
o    Drive pragmatic standardization of Agile practices, governance, and delivery processes across teams.
o    Simplify ways of working and eliminate unnecessary complexity, bureaucracy, and process waste.
o    Adapt backlogs to standard structure and to business realities while preserving Agile principles.
o    Provide practical solutions to delivery challenges, impediments, dependencies, and organizational obstacles.

•    OKR Enablement & Value Delivery
o    Support teams, Product Owners, and leaders in defining, managing, and measuring OKRs.
o    Ensure delivery activities are aligned with strategic objectives and measurable business outcomes.
o    Facilitate quarterly planning, outcome reviews, and continuous alignment towards value creation.
o    Help teams transition from output-focused delivery to outcome-driven execution.

•    Delivery & Stakeholder Management
o    Partner with Product Owners, Delivery Leads, Business Owners, and Technology Leads to maximize value delivery.
o    Identify and proactively resolve risks, dependencies, bottlenecks, and organizational constraints.
o    Facilitate collaboration across cross-functional teams and business stakeholders.
o    Support portfolio-level alignment and execution where multiple teams contribute to common objectives.

•    Tooling Expertise
o    Act as a subject matter expert for Agile tools (e.g., Jira, Azure DevOps, Confluence).
o    Design and implement workflows, dashboards, and reporting to improve visibility and predictability.
o    Ensure tools align with governance, compliance, and organizational standards.

Required experience & competencies

•    Professional Experience
o    8+ years of experience in Agile delivery environments.
o    5+ years of experience as a Scrum Master, Agile Coach, or similar Agile leadership role.
o    Proven experience supporting multiple Agile teams in complex enterprise environments.
o    Track record of solving real-world Agile delivery challenges rather than simply applying Agile frameworks.
o    Experience managing cross-team dependencies, organizational impediments, and complex stakeholder landscapes.
o    Demonstrated success implementing and operationalizing OKRs.
o    Ability to bridge business and technology teams and understand complex business processes

•    Core Competencies
o    Servant leadership
o    Agile coaching and mentoring
o    Facilitation and workshop leadership
o    Organizational change management
o    Conflict resolution and negotiation
o    Stakeholder management
o    Strategic thinking and execution
o    Results and outcomes orientation
o    Strong communication and influencing skills

•    Expected Behaviours
o    Pragmatic rather than dogmatic.
o    Focus on value and business outcomes over process compliance.
o    Comfortable challenging the status quo.
o    Ability to simplify complexity.
o    Action-oriented problem solver.
o    Strong collaborator who builds trust across business and technology teams.

•    Reinsurance / Insurance Experience
o    Highly appreciated experience in Reinsurance, Insurance, Financial Services, or other highly regulated industries.
o    Understanding of insurance value chains, underwriting, claims, finance, risk management, or corporate functions.

Required Education 

•    Bachelor’s degree in business, Information Technology, Engineering, Finance, Economics, or a related field.
•    Master's degree is considered an advantage.
•    Experience in regulated industries or large enterprise environments.

•    Preferred Certifications
o    Professional Scrum Master (PSM)
o    Certified ScrumMaster (CSM)
o    SAFe Scrum Master / SAFe Practice Consultant
o    OKR Practitioner or OKR Coaching Certification
o    Agile Coaching Certification

Required languages

Main working language(s): 

• Fluent English (written and spoken) – mandatory. 

Other languages: 

• French is highly desirable. 
• Additional European languages are considered an asset.