Service Support Integration Manager

Own end-to-end service integration across development, testing, and support. Act as the main technical point of contact for changes, incidents, and escalations. Validate and shape incoming demands early, ensuring feasibility and clear technical direction. Coordinate multiple teams and partners to ensure smooth delivery and stable operations. Drive issue resolution and crisis management when things don't go as planned. Ensure services are well-documented, tested, and production-ready. Solid understanding of enterprise systems, integrations, and operational support Proven ability to manage incidents, escalations, and complex dependencies Confidence working with senior stakeholders and cross-functional teams Pragmatic mindset: you know when to go deep and when to unblock fast If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best. Alert JDEnhancedByTARA