Software Development Engineer - Identity Resilience

The Opportunity

The Identity Resilience team is responsible for guaranteeing five nines of availability (99.999%) for Adobe's Identity Services. These are among the highest-traffic systems at Adobe and the entry point through which customers reach every product in our portfolio.

We are looking for an experienced Software Engineer to help evolve the next generation of Identity Services powering Adobe's cloud platform. Reliability, performance, and operational depth are not aspirations on this team, they are the contract we hold with the rest of the company.

We operate as unified engineers. Each member of the team owns the full lifecycle of the work they take on: writing the code, testing it, shipping it to production, monitoring it once it is live, and participating in the on-call rotation that keeps the service healthy, which is what makes the role technically demanding and what makes the impact direct.

We are also increasingly using AI tools to accelerate how we build, investigate, and operate these systems. We need a colleague who can pair that leverage with strong engineering judgment: someone who goes deep into the stack to understand why a system behaves the way it does, identifies the root causes of performance degradations before they turn into incidents, and continuously raises the bar on overall system health.

What You'll Do

• Own features end to end, from design and implementation through testing, deployment, and ongoing operation in production
• Investigate performance and availability across all layers of an n-tier application stack, identifying bottlenecks, latency outliers, and sources of degradation before they reach customers
• Develop high-performance, reliable, and maintainable code, whether implementing architectural improvements, adding features, writing tests, or fixing bugs
• Drive system health initiatives by analysing telemetry, profiling services under realistic load, and proposing improvements grounded in data
• Identify opportunities to improve resiliency at any layer of the stack by defining and adopting best practices, automating tests, injecting failure, and finding vulnerabilities before our customers do
• Apply AI-assisted tooling to accelerate code analysis, incident investigation, and operational workflows, while exercising critical judgment over the results
• Participate in the team's on-call rotation, contributing to incident response and to the follow-up work that prevents recurrence

What You Need To Succeed

• At least 4 years of practical experience developing and operating production services
• Strong experience developing applications in Java or Kotlin
• Proven track record designing and implementing online services that operate at scale
• Deep knowledge of system scalability, availability, and performance, with hands-on experience diagnosing real production issues
• Strong full-stack troubleshooting skills, including networking, operating systems (Linux), and DNS, with the ability to debug cloud-based services end to end
• Experience with the AWS stack, particularly networking (VPCs, security groups), compute (EC2), load balancing (ALB, Application Gateway), CDN (CloudFront), and DNS (Route53)
• Proficiency using observability tools such as Splunk, New Relic, Prometheus, and Grafana to investigate performance regressions and operational anomalies
• Solid grasp of CI/CD methodologies and modern delivery practices
• Comfort working with AI-assisted development and analysis tools as part of daily engineering practice

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. 

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015. 

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.