Solution Consultant for Banking

Who we are in a nutshell:

👋🏻 Hi, we are FintechOS! We are the global leader in fintech enablement, with a mission to make fintech innovation available to every company. The FintechOS platform simplifies and accelerates the launching, servicing, and expansion of financial products and services, helping businesses recognize value up to ten times sooner than with other approaches: with FintechOS, banks, insurance providers, and companies can get up and running with new financial solutions in as little as 12 weeks.

Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. FintechOS is a cloud-native platform that connects with any ecosystem tech or service – financial and non-financial – and can plug anywhere in the tech stack, working with existing and legacy tech that companies want to keep. We have invested deeply in our technology IP and are proud to have built not only an exceptional platform but also a diverse and experienced tech team.

About the role

The Solution Consultant is responsible for the requirements elicitation process, working with the client to create a functional solution design for the system and assisting the development and testing activities throughout the lifecycle of a delivery project.

The above includes but not limited to the following key activities:

·       Have an up-to-date detailed knowledge of our technology capabilities (supported by FintechOS Academy) and how to best use them to achieve the expected result. 

·       Facilitating client meetings for the detailed functional design, documenting the solution specifications, and providing in-depth guidance for the development team.

·       Leading/participating in testing and training activities involved by the project.

·       Triage the reported issues/change requests, drive the bug fixing process and support the entire team involved in a Delivery Project.

Responsibilities:

·       Conduct requirements elicitation workshops

·       Perform Gap Analysis

·       Define Business / Functional Requirements

·       Define Non – Functional Requirements

·       Define data exchanges with 3rd party systems

·       Provide specification for the development team and support the development process

·       Quality assurance for the delivered functions

·       Deliver standard or custom onsite and online trainings for customer

·       Second partner teams in delivering successful implementations to FintechOS customers.

·       Help create new professional expert content and improve current methodolgies, frameworks, best practices, and any other relevant documentation specific for the role

·       Work with FintechOS Academy team to help define, structure and create relevant expert learning content and certifcation programs for the role that will be consumed by customers and partner teams through the online Academy.

·       Enable success for FintechOS customers and partner organizations by collaborating closely with our Customer and Parner Success teams to answer any technical queries or help implement any techical solutions for the issues identified.

·       Help onboard new colleagues on the role, by delivering required trainings needed and coaching and mentoring them on the role

·       Provide constant feedback to Product teams enabling them to constantly improve FintechOS products

Experience:

·       At least 5 years of working experience in financial institutions/insurance companies, working on complex projects involving business content delivery and IT developments

·       Preferably working experience on both client and vendor side

·       Product Management or Business Analysis experience/certificate

·       Participated in multiple end to end IT projects from requirement gathering to closure (agile, waterfall, hybrid)

Personal attributes:

·       Excellent communication skills (English, written/verbal)

·       Interpersonal and consultative skills

·       Facilitation skills

·       Analytical thinking and problem solving

·       Coaching, mentoring

·       Able to work as part of the team but also able to effectively share the workload with other colleagues

Our culture

·       We are a highly motivated bunch of people, taking on a huge technical challenge in one of the biggest industries in the world. We're fully aware that the impact of our work can be felt by hundreds of millions of people around the world.

·       At FintechOS, we strive to be the place where a diverse mix of talented people want to come, stay, and do their best work. Our commitment to diversity and inclusion is reflected in our people, our partners, and our customers.

·       We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all the other wonderful characteristics that make us different.

Quick Facts

·       We are a venture-backed business co-headquartered in New York and London

·       We have a big list of international clients already under our belt, serving customers in North America and Europe.

·       Our customers range from globally strategic companies like Groupe Société Générale, Admiral Group, and BPCE Oney, to game-changing players like Vibrant, eMag, and Howden

·       Our partners include both niche consulting agencies and global consulting firms and systems integrators, including Deloitte, EY, and PWC.