Solution Designer

## Who we are\n\nVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology \u0026 Transformation. \nAs the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. \nWe work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. \n#VOIS #BeUnrivalled #CreateTheFuture\n\n## About this Role\n\nWe are seeking a Solution Designer who will create high\u2011quality solution designs, technical documentation, and business analysis for software products and services within an Agile environment. This role is ideal for an individual who can translate business needs into scalable technical requirements, collaborate within international teams, and ensure that solutions align with architectural and operational standards.\n\n## What you will do\n\nCollect and formalise business and technical requirements for the development or enhancement of software systems.Work closely with the Product Owner to clarify objectives, technical value, and alignment with the capability plan.Translate business requirements into technical specifications following architectural guidelines.Produce comprehensive diagrams and documentation, including user flows, architectural diagrams, and mock\u2011ups.Complement business requirements with technical details required for development.Review and reprioritise technical and functional specifications in collaboration with the Product Owner.Identify, analyse, and report delivery risks and improvement opportunities.Facilitate communication and decision\u2011making between customers and product stakeholders.Keep project teams informed of business changes and progress updates.Provide feedback during testing to ensure deliverables meet business objectives.Support operational readiness and contribute to performance indicator alignment and delivery timelines.Facilitate daily reporting to ensure transparent communication across the project.Collaborate effectively with international teams.\n\n## Who you are\n\nExperienced in analysing technical and business systems within Agile environments (SAFe, Scrum, or Kanban).Knowledgeable in RESTful APIs and familiar with software architecture principles.Skilled in backlog management, specification definition, and data\u2011driven decision\u2011making.Strong in communication, organisation, facilitation, analytical thinking, and problem\u2011solving.Experienced in Solution Design, IT business analysis, process modelling, IT Service Management, or project coordination.Comfortable working with CRM, ERP, or configuration management applications.Adept at engaging senior business stakeholders.Fluent in English (written and spoken).Holds a university degree in a technical field or Business Administration.Brings at least two years of relevant experience in Solution Design or related fields.\n\n## Not a Perfect Fit?\n\nConcerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.\n\n## What\u2019s in it for you\n\n * Hybrid way of working: 2 days per week/ 8 per month\n * Medical and dental services\n * Life and hospitalization insurance\n * Dedicated employee phone subscription\n * Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.\n * Special discounts for gyms and retailers\n * Annual Company Bonus\n * Ongoing Education \u2013 we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills \n * You get to work with tried and trusted web-technology\n * We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.\n * Special Paternal Program - 4 months of paid paternity leave\n\n\n\n#_VOIS\n\n## What skills you will learn\n\nAdvanced solution design and documentation techniques.Enhanced Agile delivery skills (SAFe, Scrum, Kanban).Practical experience with RESTful APIs and enterprise architecture.Stakeholder management and cross\u2011functional collaboration.Operational readiness planning and technical feasibility assessment.\n\n## VOIS Equal Opportunity Employer Commitment\n\nVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.\n\n## Join Us\n\nAt Vodafone, we\u2019re working hard to build a better future: a more connected, inclusive and sustainable world. As a dynamic global community, it\u0027s our human spirit, together with technology, that empowers us to achieve this. \nWe challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. \nWith us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.\n\n## Alert\n\nApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. \n#JDEnhancedByTARA\n\n## Follow us on social media and #StayConnected\n\nLinkedIn: https://www.linkedin.com/company/vois/\n\nFacebook: https://www.facebook.com/voisglobal\n\nInstagram: https://www.instagram.com/voisglobal/\n\nChat with our employees: https://lnkd.in/dpkrcvR2\n