System Engineering Expert

## Who we are\n\nVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology \u0026 Transformation. \nAs the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. \nWe work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. \n#VOIS #BeUnrivalled #CreateTheFuture\n\n## About this Role\n\nWe are seeking a System Engineering Expert to design, implement, optimise, and support cloud and infrastructure software solutions used across VOIS. The individual will play a key role in developing automation scripts, defining technical requirements, configuring virtualised environments, and contributing to cloud and on\u2011premise IT projects. This role is well suited for someone with extensive infrastructure administration experience and deep knowledge of AWS, Azure, networking, and security who thrives in project-driven environments and is comfortable supporting critical operations.\n\n## What you will do\n\n * Contribute to the full lifecycle of IT projects, including technical requirements definition, solution evaluation, planning, configuration, and implementation.\n * Develop scripts and programs in Bash, KSH, Python, Perl, or similar languages to automate processes or enhance functional capabilities.\n * Design, configure, and integrate solutions involving operating systems and virtualisation technologies.\n * Build and test disaster recovery solutions, including scenario planning and periodic DR validation.\n * Optimise existing architectures or upgrade software components to improve efficiency or meet evolving business needs.\n * Provide support for transformation projects and technology refresh initiatives to enhance availability, performance, and resilience.\n * Conduct root-cause analysis and performance investigations for incidents, implementing long\u2011term remediation plans.\n * Manage and resolve customer requests related to software issues while ensuring minimal service impact.\n * Perform proactive maintenance activities based on system alerts and automated monitoring tools.\n * Participate in evaluating new technologies through proof\u2011of\u2011concept initiatives.\n * Provide on\u2011call support and be available for exceptional operational needs such as overtime, night work, or standby.\n\n\n\n## Who you are\n\n * Experienced in IT infrastructure administration (more than 5 years).\n * Experienced across Cloud, Network, and Security technologies, including AWS, Azure, and Google platforms.\n\n * Proficient with AWS services (e.g., VPC, EC2, ECS, S3, EBS, Glacier, ELB, Elastic IPs).\n\n * Skilled with Azure technologies (e.g., Azure VMs, AKS, ACS, Functions, Event Grid, Storage, DNS, VPN Gateway).\n\n * Experienced with CI/CD tools such as Jenkins, GitLab, or GitHub Actions.\n\n * Knowledgeable in software architecture, procedural programming (Python, JavaScript), and ITIL principles.\n\n * Strong understanding of security best practices.\n\n * Skilled in office IT systems, technologies, hardware, and software.\n * Strong documentation, analytical, and problem\u2011solving capabilities.\n * Able to manage pressure, prioritise effectively, and handle multiple requests.\n * Detail\u2011oriented with a results-driven mindset.\n * Comfortable working within distributed and remote teams.\n * Customer\u2011focused, collaborative, and able to positively influence customer experience.\n * Fluent in written and spoken English.\n\n\n\n## Not a Perfect Fit?\n\nConcerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.\n\n## What\u2019s in it for you\n\n * Hybrid way of working\n * Medical and dental services\n * Life and hospitalization insurance\n * Dedicated employee phone subscription\n * Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/ VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget.\n * Special discounts for gyms and retailers\n * Annual Company Bonus\n * Loyalty Programme\n * Ongoing Education \u2013 we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills\n * You get to work with tried and trusted web-technology\n * Getting in on the ground floor of a technology changing company\n * We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off.\n * Special Paternal Program - 4 months of paid paternity leave\n\n\n\n## What skills you will learn\n\n * Advanced cloud engineering across AWS and Azure ecosystems.\n * Deepening expertise in automation, scripting, and infrastructure-as-code approaches.\n * Architectural design for scalable, secure, and resilient systems.\n * Enhanced troubleshooting, performance tuning, and incident analysis techniques.\n * Hands\u2011on experience with modern CI/CD pipelines and DevOps toolchains.\n\n\n\n## VOIS Equal Opportunity Employer Commitment\n\nVodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.\n\n## Join Us\n\nAt Vodafone, we\u2019re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it\u0027s our human spirit, together with technology, that empowers us to achieve this. \nWe challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. \nWith us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.\n\n## Alert\n\nApply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. \n#JDEnhancedByTARA\n\n* * *\n\n## Follow us on social media and #StayConnected\n\n * LinkedIn: https://www.linkedin.com/company/vois/\n * Facebook: https://www.facebook.com/voisglobal\n * Instagram: https://www.instagram.com/voisglobal/\n\n\n