Team Leader Cyber Security

As a Cyber Security team leader, you will be in charge of managing a team whose responsibilities include conducting incident response activities for DDOS attack mitigation along with onboarding of assets and consulting best strategies to customers for threat mitigation. You will collaborate with global teams including senior management and market stakeholders and be involved in strategizing the service delivered to customers along with adding technical value to the service which aligns with goals and objectives of the organization. With these activities you will have a great impact on our business: Understanding latest cyber attacks and mentoring a technical team and equip them with the knowledge needed to deliver a high quality of threat mitigation service. Manage and monitor the team activities and make sure the service is delivered with agreed SLA. Preparing technical and process documentation for the service including playbooks for cyber security incident response. Liaising with customers and customer account/service account managers to take frequent feedback on the service quality and find out way to cover gaps if any. Mentor and train technical team member on process and technical topics that help them deliver a high quality of service. Track and govern new customer onboardings including new changes. Reporting support as requested by the service line and enterprise customers. Create and maintain rota for covering the 24*7 shifts. On call support when needed including weekends Drive efficiency initiatives within the team which supports goals of the service. Be part of problem and incident management discussion for any escalations. Audit day to day incident response and change activities. Support customer audits and reporting initiatives linked to the service. Support vendor management and platform management activities when needed. Finding potential for automation tasks in daily work Creating and maintaining local work instructions and technical documentation for the teams. University degree Excellent level of English language