Technical and Quality Manager

·       To work together with Operations Manager and Personnel Manager to ensure that only suitable personnel is used for inspection purpose.

·       To keep updated Quality Management System for Accreditation Standards

·       To evaluate inspector CV.

·       To manage all training activities for inspectors portfolio.

·       To manage the compliance of the deparTQMent to company policies and procedures.

·       To manage all technical issue.

·       To support inspectors in the technical field

·       To manage all quotations / tenders from technical point of view

·       To support BDM during visits performed at potential clients.

·       To manage eReporting activities, including training for inspectors

·       To support Coordinators with checking inspector Reports

·         TQM is responsible for keeping updated Quality Management System for Accreditation Standards

·         Intertek Representative in relation with RENAR and Minister of Economy or other Romanian Authorities

·         Intertek representative at surveillance or certification audit

·         TQM is responsible for Internal Audit and Management Review

·         TQM is responsible for review and revise working procedures and instructions, continuously.

·         TQM is responsible for verification of first two inspection reports for each new order.

·       Receive and review technical request from other Intertek entities or from outside of Intertek

·       Answer at technical request with arguments

·       Issued calculation for offer received for new tender in the technical fields

·       Issue technical offer for tenders and send to BDM as part of final offer

·       Issue JD for each position required for inspectors required in the projects

·       Evaluate new resources founded by Intertek recruiter (IR) or OM

·       Analyze and answer in case of complaints or NCR received by Intertek for inspections performed by Intertek inspectors

·       Make market analysis from technical capability of competitors

·       Analyze new tendence in the market for identifying new directions in inspection

·       Intertek representative for technical and quality discussions with clients

·         TQM will make report regularly to the General Manager regarding performance of the performance of personnel, and client feedback.

·       TQM is responsible for preparing training programs for inspectors in the technical fields

·       TQM will work together with Operation Manager and BDM for each specific projects

·        TQM approve new inspector CV and include in the inspectors list.

·         TQM is responsible for preparing Job Instructions, where necessary.

·         TQM is responsible for client satisfaction in accordance with company policies and procedures.