Uniforms Supervisor

Description

• Oversees the physical handling, organization, and monitoring of uniform, accessory, and tool inventory, ensuring timely restocking.
• Coordinates with Procurement regarding orders, deliveries, and product availability; places approved orders.
• Supervises daily team operations, verifies task completion, and provides ongoing training, guidance, and performance feedback.
• Maintains a positive and professional environment when interacting with team members and internal customers (GPs/GSHs).
• Communicates on behalf of the team through company channels and responds promptly to incoming requests.
• Addresses operational issues and escalates deficiencies or irregularities to superiors when necessary.
• Creates Back/Front rotation schedules and supports Team Leaders in evaluating team performance.
• Prepares monthly quizzes, answer keys, and reviews beginner quiz submissions.
• Participates in uniform locker checks and tests uniforms in the Studio when required.
• Ensures accuracy of internal documentation and updates trackers for stock levels, attendance, performance, and monthly orders.
• Prepares packages for shipping and coordinates with relevant departments.
• Manages Odoo entries: adds new items and measurements, reviews PV/Orders, verifies data, and resolves pending items.
• Conducts Appearance Checks and records recommendations; reviews digital forms related to Appearance Calls.
• Maintains and updates key documents (Uniform Issues, Studio Accessories, Rollout Masterfile, Special Sizes, Cleaning Tracker, GSH Footwear Database).
• Collaborates with other departments to resolve facility-related issues affecting the Appearance team.
• Makes operational decisions in special situations when direct superiors are unavailable.
• Continuously evaluates uniform-related processes and proposes improvements to enhance efficiency.
• Submits employee sick leaves to HR and distributes team submission forms.
• Organizes and documents monthly staff meetings (UA and Supervisor meetings).
• Handles unexpected tasks assigned by Team Leaders, the Appearance Manager, or the Uniforms Manager.
• Trains and onboards new Uniforms Administrators.

• Minimum of 9 months in the uniforms team.
• Strong organizational skills.
• Excellent communication and interpersonal abilities.
• In-depth knowledge of uniform policies, inventory management
• Familiarity with relevant software and systems for inventory tracking and management (ex: Odoo and NetSuite).
• Intermediate to advanced level of English language proficiency.
• Moderate to advanced computer skills, including Microsoft Excel, Microsoft Word, Microsoft PowerPoint
• Ability to analyze data, generate reports and make recommendations for process improvements.

• Competitive Salary.
• Paid Training to ensure you are well-versed in the company’s quality standards and procedures.
• Private health insurance.
• Career Development: Continuous improvement and growth opportunities within a leading international tech company.