APM Specialist (Internship Position)

We are looking for a Intern to join our APM team. Internship offers an excellent opportunity to gain hands-on experience in working with cutting-edge application performance management solutions and an experienced multinational team.

This is an Office-Based position with shifts during the day and afternoon.

Position will be offered for a period of 6 Months on a paid Definite Contract basis.

Responsibilities

• Assist in the configuration, deployment, and maintenance of APM tools (e.g., graylog, New Relic, dpa, Prometheus, Grafana – specify which Logifuture uses or prefers).
• Systematically investigate, accurately report on, appropriately escalate, and effectively resolve all assigned tickets in accordance with established protocols.
• Monitor application performance metrics, including response times, throughput, error rates, and resource utilisation.
• Support in analysing performance data to identify trends, anomalies, and potential performance issues.
• Collaborate with development and operations teams to troubleshoot and resolve performance bottlenecks.
• Help create and maintain dashboards, alerts, and reports to visualise application health and performance.
• Participate in performance testing activities and contribute to identifying areas for improvement.
• Document APM configurations, procedures, and best practices.
• Assist in researching new APM technologies and industry best practices.
• Contribute to root cause analysis of production incidents related to application performance.

• Basic understanding of software development lifecycle (SDLC) and IT operations.

• Familiarity with at least one programming language (e.g., Java, Python, Node.js, C#) is a plus.
• Exposure to cloud platforms (e.g., AWS, Azure, GCP) is beneficial.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills.
• Proactive, self-motivated, and eager to learn in a challenging environment.
• Ability to work both independently and as part of a team.
• A genuine interest in application performance, system monitoring, and optimising software.
• Pursuing or recently completed a degree in Computer Science, Software Engineering, Information Technology, or a related field would be a plus.

Logifuture operates across seven countries, with headquarters in Malta and additional offices in the UK (London), Italy (Parma & Lecce), Austria (Innsbruck), Serbia (Kragujevac & Belgrade), Romania (Bucharest) and UAE (Dubai). The majority of our roles listed on our careers page are not restricted by location, giving prospective employees the flexibility to choose any of our offices. Furthermore, we also collaborate with consultants based outside these locations, broadening our talent pool and allowing us to remain agile and competitive in the global market

In addition at Logifuture we embrace equality and diversity. We do not discriminate and our values of delivering results together, support this statement. We are determined to foster an inclusive environment where everyone feels valued, heard, and empowered to contribute their unique skills and experiences.