Project Implementation Manager,

Role Purpose
Lead on project management and implementation of regional and global solutions into MEA. Main Accountabilities:
Service delivery
Lead on project management and implementation of SLA (Service Level Agreement) this includes requirements and performance management of interventions applied. Implements a range of standardised, operational procedures and systems within the Teaching Centre(s) to achieve specified, clearly measurable targets (revenue, volume, time and/or cost).
Provides support and oversight to Operations colleagues across the region pertaining to interventions applied.
Identifies and shares examples of best practice with the region. Implement process improvements and support teams through the change.
Relationship and Stakeholder management
Develops and maintains excellent relationships and communication with internal stakeholders across a range of business and geographical areas, to inform and enable medium-term innovation and improvements in the quality of teaching delivery.
Analysis and Reporting
Supports business process improvement through reviewing data, analysing outcomes and providing recommendations to the Cluster Operations Lead.
Reports on areas if inefficiency and propose potential interventions.
Risk and compliance
Identifies risk areas associated with non-complance of with implementation of improvement initiatives. Escalate to Cluster Operations Lead.
Commercial and/or financial management
Lead on the implementation and roll-out of the global and regional financial compliance aim solutions including reconciliation policies, stock management policies etc.
Leadership & management
Support country teams in development towards effective delivery of services and delivery of work plan. Support teams through process and change implementation.
Tasks and coordinates others (e.g. third party suppliers, external partners) to complete activities in accordance with agreed service delivery/ contractual requirements (e.g. cost schedules, time deadlines etc.).
About You (essential requirements for the role):
Experience of operations management with exposure to streamlining operations.
Experience of cost management.
Experience of successfully delivery of business process improvement.
Desirable Requirements:
Experience of working as part of a dispersed team
Experience of implementing change.
Experience of operations within teaching delivery

Company Industry

• Education
• Training
• Teaching

Department / Functional Area

• Projects

Keywords

• Project Implementation Manager

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