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Communication skills:
Excellent communication skills to interact with key account clients and understand their needs.
Ability to communicate effectively with clients via phone, email, and in-person meetings.
Analytical skills:
Ability to analyze customer needs and identify appropriate solutions to meet them.
Ability to use data and information to analyze customer performance and provide recommendations to improve service.
Knowledge of products or services:
A deep understanding of the company's products or services and how to use them to meet customer needs.
Ability to provide technical information in a simple and effective manner to customers
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