Director of Food & Beverage- Bab Samhan, a Luxury Collection Hotel, Diriyah

Director of Food & Beverage- Bab Samhan, a Luxury Collection Hotel, Diriyah

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Full Job Description

Job Number 24035010 Job Category Food and Beverage & Culinary Location Bab Samhan a Luxury Collection Hotel Diriyah, One MarriottDrive, Ad Diriyah, Saudi Arabia, Saudi Arabia VIEW ONMAP Schedule Full-Time Located Remotely N Relocation N PositionType Management Job Summary Functions as the strategic business leader of the property'sfood and beverage/culinary operation, including Restaurants/Bars, RoomService and Banquets/Catering, where applicable. Position oversees thedevelopment and implementation of departmental strategies and ensuresimplementation of the brand service strategy and brand initiatives.The position ensures the food and beverage/culinary operation meetsthe brand's target customer needs, ensures employee satisfaction, andfocuses on growing revenues and maximizing the financial performanceof the department. Develops and implements property-wide strategiesthat deliver products and services to meet or exceed the needs andexpectations of the brand's target customer and property employees andprovides a return on investment. CANDIDATE PROFILE Education And Experience

• High school diploma or GED; 6 years experience inthe food and beverage, culinary, event management, or relatedprofessional area.

OR

• 2-yeardegree from an accredited university in Food Service Management, Hoteland Restaurant Management, Hospitality, Business Administration, orrelated major; 4 years experience in the food and beverage, culinary,event management, or related professional area.

Skills And Knowledge

• Customerand Personal Service - Knowledge of principles and processes forproviding customer and personal services. This includes customer needsassessment, meeting quality standards for services, and evaluation ofcustomer satisfaction.
• Management of Financial Resources -Determining how money will be spent to get the work done, andaccounting for these expenditures.
• Administration andManagement - Knowledge of business and management principles involvedin strategic planning, resource allocation, human resources modeling,leadership technique, production methods, and coordination of peopleand resources.
• Applied Business Knowledge - Understandingmarket dynamics, enterprise level objectives and important aspects ofthe company's business to accurately diagnose strengths andweaknesses, anticipate opportunities and risks, identify issues, anddevelop strategies and plans. Aligning individual and team actionswith strategies and plans to drive business results.
• Management of Material Resources - Obtaining and seeing to theappropriate use of equipment, facilities, and materials needed to docertain work.

CORE WORKACTIVITIES Developing and Maintaining Foodand Beverage/Culinary Goals

• Setsexpectations and holds food and beverage leadership team accountablefor demonstrating desired service behaviors.
• Reviewsfinancial reports and statements to determine how Food and Beverage isperforming against budget.
• Makes recommendations for CAPEXfunding of food and beverage equipment and renovations in accordancewith brand business strategy.
• Works with food and beverageleadership team to determine areas of concern and develops strategiesto improve the department's financial performance.
• Establishes challenging, realistic and obtainable goals to guideoperation and performance.
• Strives to improve serviceperformance.

Developing and MaintainingBudgets

• Develops and manages Food andBeverage budget.
• Monitors the department's actual andprojected sales to ensure revenue goals are met or exceeded andopportunities are identified and addressed.
• Ensures cashcontrol and liquor control policies are in place in food & beverageareas and followed by all related employees.
• Focuses onmaintaining profit margins without compromising guest or employeesatisfaction.

Leading Food andBeverage/Culinary Team

• Utilizesinterpersonal and communication skills to lead, influence, andencourage others; advocates sound financial/business decision making;demonstrates honesty/integrity; leads by example.
• Encouragesand builds mutual trust, respect, and cooperation among team members.
• Achieves and exceeds goals including performance goals,budget goals, team goals, etc.
• Serves as a role model todemonstrate appropriate behaviors.
• Develops means to improveprofit, including estimating cost and benefit, exploring new businessopportunities, etc.
• Identifies opportunities to increaseprofits and create value by challenging existing processes,encouraging innovation and driving necessary change.
• Ensuresthat regular, on-going communication occurs in all areas of food andbeverage (e.g., pre-meal briefings, staff meetings, culinary team).
• Establishes and maintains open, collaborative relationshipswith direct reports and entire food & beverage team. Ensures directreports do the same for their team.
• Develops a food andbeverage operating strategy that is aligned with the brand's businessstrategy and leads its execution.
• Identifies thedevelopmental needs of others and coaches, mentors, or otherwise helpsothers to improve their knowledge or skills.
• Stays aware ofmarket trends and introduces new food and beverage products to meet orexceed customer expectations, generate increased revenue and ensure acompetitive position in the market.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond forcustomer satisfaction and retention.
• Improves service bycommunicating and assisting individuals to understand guest needs,providing guidance, feedback, and individual coaching when needed.
• Reviews findings from comment cards and guest satisfactionresults with F& B team and ensures appropriate corrective action istaken.
• Reviews comment cards, guest satisfaction results andother data to identify areas of improvement.
• Empowersemployees to provide excellent guest service.
• Estimates costand benefit ratio, maintaining balance between profit and servicesatisfaction.
• Shares plans to take corrective action basedon comment cards and guest satisfaction results with propertyleadership.

Managing and Conducting HumanResource Activities

• Provides guidance anddirection to subordinates, including setting performance standards andmonitoring performance.
• Coaches and supports food & beverageleadership team to effectively manage wages, food & beverage cost andcontrollable expenses (e.g., restaurant supplies, uniforms, etc.).
• Hires food & beverage leadership team members whodemonstrate strong functional expertise, creativity andentrepreneurial leadership to meet the business needs of theoperation.
• Sets goals and expectations for direct reportsusing the performance review process and holds staff accountable forsuccessful performance.
• Ensures that expectations andobjectives are clearly communicated to subordinates; subordinates arealso open to raise questions and/or concerns.
• Brings issuesto the attention of Human Resources as necessary.
• Ensuresemployees are treated fairly and equitably.
• Coaches team byproviding specific feedback to improve performance.

Additional Responsibilities

• Informs and/or update the executives, the peers and the subordinateson relevant information in a timely manner.
• Providesinformation to supervisors, co-workers, and subordinates by telephone,in written form, e-mail, or in person.
• Analyzes informationand evaluating results to choose the best solution and solve problems.
• Estimate food, liquor, wine, and other beverage consumptionin order to anticipate amounts to be purchased or requisitioned.
• Order and purchase equipment and supplies.

Marriott International is an equal opportunity employer. Webelieve in hiring a diverse workforce and sustaining an inclusive,people-first culture. We are committed to non-discrimination on anyprotected basis, such as disability and veteran status, or any otherbasis covered under applicable law. The LuxuryCollection Hotels & Resorts, with over 120 properties in more than 35countries, offers the promise of authentic experiences that evokelasting, treasured memories. Our more than 100 years of experience,beginning in 1906 under the Italian CIGA brand – a collection ofEurope's most celebrated and iconic properties – serves as a solidfoundation as we continuously evolve to exceed the desires of theluxury traveler. From legendary palaces and remote retreatsto timeless modern classics, each luxury hotel and resort is a uniqueand cherished expression of its locale – a portal to the destination'scultural charms and treasures. If you are someone with an appreciationfor evocative storytelling, a keen interest and passion for thisdestination's heritage, and a desire to deliver genuine, personalized,and anticipatory hospitality, then we invite you on our journey. Injoining The Luxury Collection, you join a portfolio of brands withMarriott International. Be where you can do yourbest work, begin your purpose, belong to an amazing global team, and become thebest version of you.