HK Supervisor

• Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
• Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
• Coordinates work activities among departments.
• Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
• Inventories stock to ensure adequate supplies.
• Evaluates records to forecast department personnel requirements.
• Makes recommendations to improve service and ensure more efficient operation.
• Prepares reports concerning room occupancy, payroll, and department expenses.
• Selects and purchases new furnishings.
• Performs cleaning duties in cases of emergency or staff shortage.
• Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
• Attends staff meetings to discuss company policies and patrons' complaints.
• Issues supplies and equipment to workers.
• Establishes standards and procedures for work of housekeeping staff.
• Records data regarding work assignments, personnel actions, and time cards, and prepares periodic reports.
• Coordinates the pickup and delivery of supplies when necessary.
• Enforces and ensure compliance with the company policies, Business Practices, Standards, Rules and Regulations within the team.
• Coordinates and Assist third-party contractors performing any soft services activities such as Pest-controlling.