Talent & Culture Coordinator

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

• Consistently offer professional, friendly and engaging service.
• Assist in the day-to-day operations of the Talent & Culture department.
• Maintaining flow of documents & ensuring they are as per Hotel policies.
• Prioritize all telephone calls and in-person visitors, scheduling appointments as required.
• Maintain confidential filing system for correspondence, policies, standards, regulations and various matters related to the office.
• Maintain lockers inventory and conduct spot check to ensure high standard of hygiene at all time. Be in charge of the overall Back of House areas including cafeteria, First Aid room, corridors, washrooms, lounges and ensure they are spotless and tidy at all time. 
• Assist colleagues in exit checklist, clearance, exit interview and resignation process.
• Ensuring the timely posting of pictures from colleague events on the appropriate communication channels, such as Facebook, WhatsApp, LinkedIn, Back of House Area.
• Process letter Requests from colleagues (Salary, Employment, Experience Certificates).
• Processing of new colleagues, changes of status and separations in Bayan.
• Updating the monthly attendance for T&C in Bayan.
• Birthday Calendar, preparation and sending to all colleagues via email.
• Assist and lead the T&C activities and events throughout the year, such as but not limited to, sport events, cafeteria events, general activities, accommodation gatherings, national days.
• Assist our colleagues in any request they might have such as banks issues, cafeteria, insurances and display empathy and flexibility even outside of the work hours when necessary.
• Handle all decorations related to T&C, in the office, cafeteria, Back of House for all events and celebrations
• Liaise with our agents to book our colleagues’ vacations tickets.
• Organize any colleagues’ recognition, such as weddings, birthdays, new born.
• In charge of the daily operations in the cafeteria, which include liaising with the catering company to ensure consistency of the meals in the cafeteria, organize regular audits and survey, lead the cafeteria committee to collect feedback.
• Addition of new joiners to group insurance – Health Insurance, Workmen’s’ Compensation and Life insurance
• Deletion of leavers from group insurances
• Processing Workmen’s’ Compensation claims for all accidents that occur at work.
• Scheduling Training Room when required by other departments.
• Support the L&D section with trackers, posters, and recognition programs when necessary.
• Other T&C tasks as and when requested by the T&C Manager of T&C.

Qualifications

• Previous administration or Talent & Culture experience required
• Computer literate in Microsoft Window applications required, knowledge of Oasys is a plus
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities, with a flexible attitude
• Strong work ethics and confidentiality
• Highly responsible, trustworthy and reliable
• Ability to work cohesively as part of a team, ability to display empathy at all times
• Ability to focus attention on colleagues needs, remaining calm and courteous at all times
• Open-minded, ready to assist outside of the working hours/days if anything occurs or if any event to attend

Additional Information

Experience is an asset
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus