Client Relations Manager - Remote Work

Job Description: We are seeking a dynamic and experienced Client Relations Manager to join our team at Saudi Electricity Company. This is a remote work position based in Mecca, SA, with opportunities for travel. As a mid-to-senior level professional with at least 7 years of experience, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and providing exceptional customer service.

Responsibilities: - Establish and maintain relationships with clients, understanding their needs and preferences - Act as the main point of contact for clients, addressing any inquiries or concerns they may have - Develop and implement strategies to increase customer satisfaction and loyalty - Collaborate with internal teams to ensure timely delivery of products and services - Conduct regular meetings with clients to review their satisfaction and address any issues - Negotiate contracts and agreements with clients, ensuring mutual benefit and satisfaction - Keep accurate records of client interactions and transactions - Monitor market trends and competitor activities to identify potential growth opportunities - Provide feedback to senior management on client needs and market trends

Requirements: - Bachelor's degree in Business Administration or related field - Proven experience as a Client Relations Manager or similar role - Strong negotiation skills and attention to detail - Excellent communication and interpersonal abilities - Ability to adapt to changing priorities and work independently - Energetic and proactive approach to customer service - Ability to travel as needed - Knowledge of the energy industry is a plus

Benefits: - Travel opportunities to meet with clients and attend industry events - Disability insurance and medical coverage - Competitive salary and bonus structure

Working Environment: At Saudi Electricity Company, we prioritize quality in all aspects of our work, products, and services. We value collaboration, innovation, and excellence in everything we do.

Deadline to Apply: Interested candidates should submit their applications by May 22, 2024.

Equal Opportunity Statement: Saudi Electricity Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all individuals are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.