Client Support Assistant - Remote Work

Job Description:

Hilton is seeking a motivated and detail-oriented Client Support Assistant to join our team on a full-time basis, working remotely in Jeddah, SA. As an entry-level position, we are looking for candidates with at least 1 year of experience in a customer service or administrative role.

Responsibilities: 1. Provide exceptional customer support to clients via phone, email, and chat. 2. Assist clients with troubleshooting any issues they may encounter with our products or services. 3. Maintain accurate records of client interactions and follow up with any outstanding issues. 4. Collaborate with internal teams to ensure a seamless client experience. 5. Assist with administrative tasks such as data entry, scheduling, and filing. 6. Participate in training and development opportunities to enhance your skills and knowledge.

Requirements: 1. Strong communication skills, both written and verbal. 2. Ability to remain calm and professional under pressure. 3. Excellent problem-solving skills and the ability to think on your feet. 4. Resourceful and resilient, with a positive attitude. 5. Strong decision-making skills and emotional intelligence. 6. Proficiency in Microsoft Office suite and CRM software.

Benefits: - Remote work flexibility. - Dental insurance. - Employee discounts.

Working Environment: At Hilton, we are committed to promoting equality and fairness for all employees. We strive to create a welcoming and inclusive environment where everyone can thrive and succeed.

Equal Opportunity Statement: Hilton is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Deadline to apply: 2024-05-13

If you meet the requirements and are looking to join a dynamic team, apply now to become a Client Support Assistant with Hilton. We look forward to welcoming you onboard!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.