Data Entry Specialist

Responsibilities: Enter and update customer service records in our CRM system. Verify the accuracy of data entries and resolve any discrepancies. Maintain up-to-date customer information and transaction histories. Generate reports and summaries from customer data to support service improvement initiatives. Collaborate with the customer service team to streamline data management processes. Qualifications: Proven experience in data entry or a similar role, preferably in customer service. Proficiency with CRM software and data entry tools. High attention to detail and accuracy in data management. Strong organizational and time-management skills. Excellent communication skills and the ability to work effectively in a remote team environment. Understanding of customer service principles and practices is a plus.