Head of Presales - Managed Services

Job Description

Head of Presales - Managed Services

Bachelor's degree in Computer Science, Communication engineering or a related field. A master's degree is preferred. Minimum of 15 years of experience in pre-sales, business analysis, or a related field within the Managed Services and Business Process Outsourcing (BPO) industry. Proven track record leading the presales activities in the Managed Services and BPO sector for at least 3 years. • In-depth understanding of Managed Services and BPO solutions, including infrastructure management, application support, cloud services, and business process outsourcing.
• Familiarity with industry standards, frameworks, and best practices related to Managed Services and BPO.
• Strong knowledge of IT service management and delivery models.
• Demonstrated ability to develop and lead a high-performing team in the Managed Services and BPO presales domain.
•Excellent interpersonal and communication skills, both written and verbal.
•Strong strategic thinking and problem-solving abilities.
•Ability to collaborate effectively with cross-functional teams and stakeholders.
•Proven ability to influence and negotiate at different organizational levels.
•Deep understanding of the Managed Services and BPO industry, including market trends, competitive landscape, and client needs. Experience in KSA market is preferred.
•Ability to analyze market trends, identify business opportunities, and adapt strategies accordingly.
•Strong financial acumen with the ability to assess revenue margins and order book projections in the Managed Services and BPO context.
•Experience in developing and managing partnerships and alliances within the industry.
•Familiarity with sales processes specific to Managed Services and BPO.
•Strong customer-centric mindset with a passion for delivering exceptional customer satisfaction in the Managed Services and BPO space.
•Ability to understand customer needs and translate them into effective Managed Services and BPO solutions.
•Experience in conducting presentations and consultations with clients in the context of Managed Services and BPO.
•Familiarity with customer relationship management (CRM) systems and tools specific to the industry.
•Attention to detail and accuracy in proposal preparation and solution design for Managed Services and BPO offerings.
•Experience in portfolio management and new offering development within the Managed Services.
Job Location Riyadh, Saudi Arabia Job Role Engineering Years of Experience Min: 15 Max: 20 Job Role: Engineering Experience: 6 - 10 Years of Experience Job Role: Engineering Experience: 1 - 3 Years of Experience Job Role: Engineering Job Role: Engineering Experience: 5 - 7 Years of Experience Job Role: Engineering Experience: 12 - 15 Years of Experience Job Role: Engineering Experience: 5 - 12 Years of Experience Job Role: Engineering Experience: 6 - 10 Years of Experience Job Role: Engineering Experience: 1 - 3 Years of Experience Job Role: Engineering Job Role: Engineering Experience: 5 - 7 Years of Experience Job Role: Engineering Experience: 12 - 15 Years of Experience Job Role: Engineering Experience: 5 - 12 Years of Experience Job Role: Engineering Experience: 6 - 10 Years of Experience Job Role: Engineering Experience: 1 - 3 Years of Experience