Account Support Officer

Job Description:

L'azurde Company for Jewelry is seeking a dedicated and experienced Account Support Officer to join our team in Riyadh, Saudi Arabia. The Account Support Officer will be responsible for providing excellent customer service and support to our clients, ensuring their needs are met and issues are resolved in a timely manner. This role will involve working closely with the sales team to maintain and grow client relationships, as well as assisting with various administrative tasks.

Responsibilities: - Provide exceptional customer service to clients, answering inquiries and resolving issues in a professional manner - Collaborate with the sales team to ensure client needs are met and expectations are exceeded - Assist in creating and maintaining client accounts, updating relevant information as needed - Monitor and track client orders and shipments, providing status updates as required - Generate reports and analyze data to identify trends and opportunities for improvement - Support the sales team in preparing proposals, presentations, and sales materials - Handle complaints and feedback from clients, working to resolve issues and maintain customer satisfaction - Assist in coordinating and attending client meetings, taking notes and following up on action items

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 4 years of experience in a similar role - Strong communication and interpersonal skills - Ability to multitask and prioritize effectively in a fast-paced environment - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) - Resourceful and confident with a can-do attitude - Innovative thinker with strong project management skills

Benefits: - Disability insurance - Medical coverage - Travel & spending expenses - Supportive working environment that promotes personal and professional development

Deadline to apply: May 31, 2024

Equal Opportunity Statement: L'azurde Company for Jewelry is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.