Call Center Officer

salary Salary :

SAR5,625 - 7,312 monthly

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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🔥 Urgent

✨ Immediate Start

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Open only for candidates based in Saudi Arabia

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Job Description - Call Center Officer

United Electronics Company is seeking a skilled and motivated Call Center Officer to join our team in Riyadh, Saudi Arabia. As a Call Center Officer, you will be responsible for handling customer inquiries, resolving complaints, and providing exceptional customer service.


Responsibilities: - Managing inbound and outbound calls in a timely manner - Identifying customer needs and providing appropriate solutions - Building sustainable relationships and trust with customers through open and interactive communication - Keeping accurate records of customer interactions and transactions - Following communication scripts when handling different topics - Resolving customer complaints quickly and efficiently - Escalating unresolved issues to the appropriate department - Meeting personal/team qualitative and quantitative targets


Requirements: - Minimum of 3 years of experience in a similar role - Proven track record of providing excellent customer service - Excellent communication skills, both verbal and written - Ability to work independently and as part of a team - Strong time management skills and ability to prioritize tasks - Creativity in problem-solving and dealing with challenging situations - Independent and motivated mindset - Soft skills in creativity and time management


Benefits: - Medical coverage - Training & professional development opportunities - Joining Bonus


Working environment: At United Electronics Company, we provide an environment where technology is harnessed to drive innovation and efficiency. Our team is dedicated to delivering high-quality services to our customers while fostering a culture of growth and development.


Equal Opportunity Statement: United Electronics Company is an equal opportunity employer. We value diversity and inclusivity in our workplace and encourage qualified individuals of all backgrounds to apply.


Deadline to apply: May 31, 2024


If you meet the requirements and are looking to join a dynamic team in the tech industry, we encourage you to submit your application for the Call Center Officer position at United Electronics Company in Riyadh, SA.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Call Center Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in Saudi Arabia

This job is no longer accepting applications.

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